Cloud Pak for Data Group

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🎟  Re-organize the services catalog

  • 1.  🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 02:41 PM
    In the previous post, we talked about the services catalog. We know there is room for improvement and we'd like to know how we can make it better for you. 
    Right now, the services are sorted into 5 main categories: 
    1. AI / Machine Learning
    2. Databases
    3. Integration
    4. Analytics 
    5. Storage
    🎟 For 1 ticket, how would you re-label the categories in the service catalog? What grouping might be more helpful to you? 


    Note: this screenshot is from Cloud Pak for Data as a Service. Cloud Pak for Data on-premises has a wider selection of services.


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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 2.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 02:45 PM
    Analytics and AI/ML sometimes tend to overlap a bit. Predictive analytics is still ML while Descriptive Analytics is more under "Analytics". If I were to make any change, I may just merge AI/ML with Analytics into one category

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    Rohit Goyal
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  • 3.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 02:52 PM
    Ah, yeah. that makes sense, Rohit!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 4.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 02:46 PM
    Personally I would like to see a wizard that asks you questions and then helps you decide which services you need or might consider. For example do you want to build models, or are you looking only to catalog, etc.

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    Shawn Lunny
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  • 5.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 02:52 PM
    Oooh, that's a good idea! Would be really helpful.

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 6.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 03:09 PM
    It could be useful for non-technical people to have an additional kind of pipeline view, where they could select the different options from a data pipeline. So we would have source data on the left, then cleansing, normalization, ML and visualization on the right. So it is easier to get the steps needed in the project.

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    Roland Schock
    Distinguished Engineer
    ARS Computer und Consulting GmbH
    Muenchen
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  • 7.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 03:32 PM
    That's interesting! I could see how that would help.

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 8.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 03:29 PM
    Being able to choose from tags regarding the functionality of a service; maybe also the kind of data that they would like to use with it;

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    Dorothee Reinhard
    Data & AI Scientist
    IBM Switzerland
    ZΓΌrich
    0041 79 565 74 56
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  • 9.  RE: 🎟  Re-organize the services catalog

    Posted Thu May 06, 2021 03:33 PM
    Great idea, Dorothee!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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