VMware on Cloud

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  • 1.  ESXi Firmware Upgrade

    Posted Thu March 10, 2022 11:10 AM
    We are new to IBM cloud. We have a VMware environment and we need to upgrade the Firmware of the Physical hosts through the IBM Cloud portal. Is there a document that explains the process? If someone can list down the steps, that would be helpful.

    John Samuel M

  • 2.  RE: ESXi Firmware Upgrade

    Posted Mon March 14, 2022 03:28 PM
    Hi John, 

    We have documentation on outdated firmware that may help. See below. 

    Stephanie Wing

  • 3.  RE: ESXi Firmware Upgrade

    Posted Tue March 15, 2022 12:29 AM
    Edited by G N Tue March 15, 2022 12:29 AM
    Hello John,

    Thank you for using IBM Cloud for VMware Solutions!

    In additions to Stephanie's comments and the link, there is also another Docs link for IBM Cloud for VMware Solutions as below:


    What's found under Deployment offerings, they are all dedicated (physical hosts) aside from VMware Solutions Shared.  For minor version upgrades of ESXi firmware (i.e. from 6.5 to 6.7, etc.), most likely we can accommodate the firmware upgrades, whereas when you need to do a major upgrade (i.e. from 6.x to 7.x, etc.), you need to check in the catalog whether the hardware specifications are already VMware certified.  IBM Cloud go through rigorous hardware certification process with VMware for each component.

    In any case you have questions about the ESXi upgrade, please feel free to open a support ticket and the team will be happy to assist you!

    I hope it helps :-)

    Eri Hattori