Contact Details


Have 31 years of experience in the IT and BA sector.
Joined Cognos in 1988 and was incorporated in IBM in 2009.
Since 2004, joined the "Enterprise Response Team" nowadays "Product and Technology Expert Team", a cross-countries team of Analytics experts operating at the European level.
During my career, I gained an extensive expertise in Business analysis, Solution design, Performance tuning, Problems troubleshooting and solving, Meeting with various customer audience (IT, Dev, End-users, CxO), Communicating and collaborating with cross-functional internal teams (Dev, Product management, Support), Helping and communicating with partners, Managing problems escalation, Ensuring customer satisfaction, Managing critical situations, Conducting pre-Sales, post-Sales, Training and Services activity, Leading BI architecture design.