Cognos Analytics

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  • 1.  User Schedule different from Schedule Request time

    Posted Mon June 24, 2019 07:32 AM
    With a report schedule set for a specific time fx. "Daily at 9:00 AM" the requested time seen in the administration console and my schedules and subscriptions shows 8:00 AM. 
    This seems to be different between users, some have the correct time but others not.
    We thought this was related to the time zone setting under my preference, the time zone begin different between users and again different from the server, but this does not seem to be the case.

    Does anyone know how this is controlled and where the settings are?

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    Dagur Egonsson
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    #CognosAnalyticswithWatson


  • 2.  RE: User Schedule different from Schedule Request time

    Posted Mon June 24, 2019 05:34 PM
    ​Hi,

    Did you check your content manager Global configuration settings. In Global configuration under General tab, you will have Server time zone setting. Please check this one.

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    Babu Periassamy
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  • 3.  RE: User Schedule different from Schedule Request time

    Posted Thu June 27, 2019 10:36 AM
    The server time zone setting is the same as the user timezone (GMT) Iceland Time !



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    Dagur Egonsson
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  • 4.  RE: User Schedule different from Schedule Request time

    Posted Tue November 01, 2022 04:21 AM

    Now this happens again on European DST on the Oct 30.

    Any idea anyone what could be happening here?




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    Dagur Egonsson
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