Planning Analytics

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

HI,

This happened to a few of us too and seems to be related to having previously hidden databases.

Use the cog on the benches to go into Profile and Settings, make a change to hidden servers the ok back out and refresh the database tree again.

------------------------------
George Tonkin
Business Partner
MCI Consultants
Johannesburg

Original Message:
Sent: Thu August 22, 2024 11:11 AM
From: Jose Luis Señas Cuesta
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

Hi George,

Curious, no previously hidden databases, as far as I know.

Anyway, that solved it.

Thanks a lot.

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City

Original Message:
Sent: Thu August 22, 2024 11:14 AM
From: George Tonkin
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

HI,

This happened to a few of us too and seems to be related to having previously hidden databases.

Use the cog on the benches to go into Profile and Settings, make a change to hidden servers the ok back out and refresh the database tree again.

------------------------------
George Tonkin
Business Partner
MCI Consultants
Johannesburg

Original Message:
Sent: Thu August 22, 2024 11:11 AM
From: Jose Luis Señas Cuesta
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

Hi Jose and George,

We are investigating the issue,

The workaround is to create user preferences by using the top navigation personal menu for Profile and Settings.  Saving settings will create the user Preferences object and restore databases view.

Best regards,

Hi George,

Curious, no previously hidden databases, as far as I know.

Anyway, that solved it.

Thanks a lot.

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City

Original Message:
Sent: Thu August 22, 2024 11:14 AM
From: George Tonkin
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

HI,

This happened to a few of us too and seems to be related to having previously hidden databases.

Use the cog on the benches to go into Profile and Settings, make a change to hidden servers the ok back out and refresh the database tree again.

------------------------------
George Tonkin
Business Partner
MCI Consultants
Johannesburg

Original Message:
Sent: Thu August 22, 2024 11:11 AM
From: Jose Luis Señas Cuesta
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

I experienced the same issue. My workaround was to restore all setting

Hi Jose and George,

We are investigating the issue,

The workaround is to create user preferences by using the top navigation personal menu for Profile and Settings.  Saving settings will create the user Preferences object and restore databases view.

Best regards,

Hi George,

Curious, no previously hidden databases, as far as I know.

Anyway, that solved it.

Thanks a lot.

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City

Original Message:
Sent: Thu August 22, 2024 11:14 AM
From: George Tonkin
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

HI,

This happened to a few of us too and seems to be related to having previously hidden databases.

Use the cog on the benches to go into Profile and Settings, make a change to hidden servers the ok back out and refresh the database tree again.

------------------------------
George Tonkin
Business Partner
MCI Consultants
Johannesburg

Original Message:
Sent: Thu August 22, 2024 11:11 AM
From: Jose Luis Señas Cuesta
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

Hi Eric, George and Jose,

We reproduced the problem and will fix it,

Best regards,

I experienced the same issue. My workaround was to restore all setting

Hi Jose and George,

We are investigating the issue,

The workaround is to create user preferences by using the top navigation personal menu for Profile and Settings.  Saving settings will create the user Preferences object and restore databases view.

Best regards,

Hi George,

Curious, no previously hidden databases, as far as I know.

Anyway, that solved it.

Thanks a lot.

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City

Original Message:
Sent: Thu August 22, 2024 11:14 AM
From: George Tonkin
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

HI,

This happened to a few of us too and seems to be related to having previously hidden databases.

Use the cog on the benches to go into Profile and Settings, make a change to hidden servers the ok back out and refresh the database tree again.

------------------------------
George Tonkin
Business Partner
MCI Consultants
Johannesburg

Original Message:
Sent: Thu August 22, 2024 11:11 AM
From: Jose Luis Señas Cuesta
Subject: PA onCloud 2.0.98 WorkBench not showing any databases

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------

Hi! If PA onCloud 2.0.98 WorkBench isn't showing any databases, try these steps: first, check your connection settings to ensure you're properly connected to your database server. Next, verify that your database credentials are correct and that you have the necessary permissions. Restart the WorkBench and refresh the database list. If the issue persists, consider checking for any updates or patches for your WorkBench version, or consult the support team for further assistance....

Hi,

After upgrading from 2.0.97 to 2.0.98 PA on Cloud, no databases are shown on Modelling Workbench. Cubes are shown on WorkBooks as normal, but nothing on Workbench.

Work Books:

Work Bench:

------------------------------
Jose Luis Senas
Data Analyst
Kimberly-Clark Mexico
Mexico City
------------------------------