Hi,
This message is because your APP tier/dispatcher is initializing, after a crash, for example.
It could be happen because you may set less memory to WLP in your Cognos Configuration.
Default is 8GB, that is too low for production environments.
Try increasing memory that can be used: Cognos Configuration > Environment > IBM Cognos Services > IBM Cognos > Maximum memory for Websphere Liberty Profile in MB.
If you don't have a distributed installation (Content/Data Tier, App Tier and GW), it is recommend, mainly first two.
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JEAM COELHO
Cognos Solution Architect
LinkedIn:
https://www.linkedin.com/in/jeamcoelho/------------------------------
Original Message:
Sent: Mon June 20, 2022 08:57 AM
From: brenda grossnickle
Subject: DPR-ERR-2019. The dispatcher cannot service the request at this time.
This error is happening at a client site. I am not exactly sure of their version - probably 11.0.13 or 11.0.9.
DPR-ERR-2019. The dispatcher cannot service the request at this time. The dispatcher is still initializing.
happens when they are signing on. i found some decent google results yesterday but am having trouble today (on a different machine) getting decent hits today. Anyone have any info on this?
Also, where inside IBM is the best place to search for cognos error messages? I usually go to google. But seems somewhere in IBM should be a good place to look.
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brenda grossnickle
BI Programmer Analyst
FIS
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#CognosAnalyticswithWatson