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Error: "Some data items used in the visualization are unavailable"

  • 1.  Error: "Some data items used in the visualization are unavailable"

    Posted Mon January 25, 2021 10:00 AM
    Hi Friends,

    A user in getting the above error in different sections of a dashboard when she runs a dashboard in Cognos Analytics.
    The source for the dashboard is a data module. Rest of the users can access the dashboard without this problem.

    I have checked her access permissions and the user has full permissions to the dashboard.
    Please suggest what can be done.

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    Kiran Kumar
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    #CognosAnalyticswithWatson


  • 2.  RE: Error: "Some data items used in the visualization are unavailable"

    Posted Mon January 25, 2021 12:13 PM
    Hi Kiran,
    I seem to recall that I've seen that error when there is a timeout from the browser, it happens if the query doesn't return within 5 minutes. However it wouldn't be user specific. How long does it take before the error shows up after a refresh of the dashboard occurs ?

    // Henk

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    HENK CAZEMIER
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