Hello - I'm running CA 11.0.13.1 (LTS) and having some strange failures on report drill-throughs that have worked flawlessly for months.
The main report runs fine. The drill-through is clicked and a new Browser tab opens. Sometimes the drill target report runs fine, but other times the user gets the Cognos Connection Home Page. No error message is displayed. This failure happens a little less than half the time (7 failures out of 20 test runs).
The environment has four servers in a cluster with a Dispatcher process on each.
Working with system and Cognos admins, we have tested individual servers, individual dispatchers, restarting the whole environment and more. Nothing seems to resolve the issue.
We have multiple environments and this doesn't occur in DEV or Production, just the UAT environment.
Configurations for all three appear to be identical.
Any ideas for what might cause this, or what else to try?
Thanks in advance.
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Regards,
Opher
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