Cognos Analytics

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  • 1.  Why can't I delete burst versions?

    Posted Wed December 12, 2018 05:52 PM
    I cannot delete burst report versions in C11 CR13. I am in the System Administrators group. I can delete the entire report view but cannot delete individual versions or entire runs of the burst report. According to the documentation, I should be able to see the trashcan next to each burst version but I do not. Does anyone know why? Also, the little i icon is grayed out, cannot figure out why. Is there a capability that I need to turn on, perhaps?

    Here is the documentation link: https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.wig_cr.doc/c_gtstd_report_versions.html?pos=2

    Thanks for any help.

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    Adrienne Beronilla
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    #CognosAnalyticswithWatson


  • 2.  RE: Why can't I delete burst versions?

    Posted Thu January 03, 2019 04:08 PM
    @Adrienne Beronilla Thank you for posting to the community!

    Sorry in the delay getting back to you. You should be able to delete burst versions as an admin. Please log a ticket for this so we can recreate and address the issue. Here is the link below:

    https://ibm.com/mysupport

    Thanks for reaching out about this.  We look forward to working with you. 




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    Sami El Cheikh
    Offering Manager
    IBM Cognos Analytics
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  • 3.  RE: Why can't I delete burst versions?

    Posted Mon January 14, 2019 08:07 PM
    Thank you @SAMI EL CHEIKH we contacted Help Support. Turns out that the delete button is available but it floats in the middle of the list of the available reports and in the case of reports with over a 100 outputs ​, it is not that easy to find the button. I think it would be better placed on the top, next to the information button.
    Thanks, Adrienne

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    Adrienne Beronilla
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  • 4.  RE: Why can't I delete burst versions?

    Posted Tue January 15, 2019 08:53 AM
    @Adrienne Beronilla

    Thanks for the response! I'm glad we were able to figure it out. Can you send me a picture of the floating delete button? I want to make sure the right management and development teams are aware.

    Thank you,​

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    Sami El Cheikh
    Offering Manager
    IBM Cognos Analytics
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