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Cognos Analytics not working

  • 1.  Cognos Analytics not working

    Posted Mon July 06, 2020 09:49 AM
    Dashboards are crashing saying the module or data set is unavailable. Working with trail version  CA11.1.5 and this is happening from three days. 
    Unable to open the case with IBM as this is a trail version. Would like to know when this issue will be fixed . We have a presentation scheduled for higher management and cognos analytics stopped working.

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    Srivaitaran Mothukuri

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  • 2.  RE: Cognos Analytics not working

    Posted Mon July 06, 2020 09:58 AM
    Good day Srivaitaran,
    Are you able to open the underlying data module and have it validate? If the data module works, the next step would be to re-link the dashboard to the data module. This can be accomplished from the metadata tree and the 3-dot menu of the module itself.

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    Matt Denham
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