Tim,
I suspect the non-working PAW server is outside of the private network that the TM1 server is part of?
To get that navigation tree, PAW interrogates the TM1 server directly using the IP address that the TM1 server registered with in the TM1 admin host.
So if it happens that the IP address is a private IP address, and the PAW server is outside of the private network, it can't reach the TM1 server.
It's not a problem for the admin host since it is likely on the same box as the tm1 server.
If my suspicion is correct, try setting
IPAddressV4 parameter in tm1s.cfg for each TM1 server to the public IP address of the host machine, accessible/visible from the PAW server.
Since the setting is static, restart of TM1 server is required.
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VLADIMIR KIM
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Original Message:
Sent: Wed February 19, 2020 05:28 AM
From: Tim Geilen
Subject: Not able to see databases in PAW
Hi Community,
I have a very curious problem.
I have two virtual machines with Windows Server 2016.
I installed PA Workspace 2.0.47 on both machines.
On machine 1, I do not have any problems, everything is fine.
On machine 2, I did exactly the same, I can see all databases in PA Adminstration Tab, but when I try to create a new book, the databases view on the left side is empty (see screenshots).
Does anyone have an idea what causes this problem?
What I already tried:
- Uninstall PAW, reinstall PAW (a few times)
- Turn off Windows Firewall
- Change configuration in Adminstration Tool (e.g. Connect to TM1 Server on machine 1)
Thank you & BR
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Tim Geilen
BI Consultant - Braincourt GmbH
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