Cognos Analytics

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  • 1.  Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Mon January 28, 2019 09:46 AM
    IBM,

    Are you planning fix the problem in the trial Cognos Analytics 11.1 R1?

    Since 3 weeks ago I can't see any dashboard. Always sents the message error of communication. The above has been reported but none action has been taken.

    Thanks!

    ------------------------------
    Jorge Daniel Anguiano Morales
    CEO
    TI SENCEI - Soluciones en la Nube - Capacitación e Implementación
    Querétaro QUE
    Mobile
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Mon January 28, 2019 10:17 PM
    Jorge,

    I am able to reproduce the problem tonight. I will follow up first thing tomorrow morning. 

    Communication Error: A network error has occurred. Http code: 503.


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    KIAN GOH
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  • 3.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Tue January 29, 2019 10:01 AM
    Hi KIAN,

    Tnak you very much!

    Best regards!
    LIA Jorge Anguiano

    ------------------------------
    Jorge Daniel Anguiano Morales
    CEO
    TI SENCEI - Soluciones en la Nube - Capacitación e Implementación
    Querétaro QUE
    Mobile
    ------------------------------



  • 4.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Tue January 29, 2019 10:55 AM
    Jorge,

    It is still an ongoing investigation. A severity 1 defect was created last week. Will update again when I have more to share.

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    KIAN GOH
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  • 5.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Tue January 29, 2019 11:21 AM
    Hi,

    I think many people are having this problem, in the Chrome log many error messages appear. 

    Regards,

    ------------------------------
    Diego Rodrigues
    Technical Support Specialist
    São Paulo - Brazil
    ------------------------------



  • 6.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Tue January 29, 2019 01:48 PM

    Thank you everyone for posting to the Community and trying out our Cognos Analytics 11.1 trial. As the issue is intermittent, we are actively working at identifying the root cause and fixing it. We apologize for any inconvenience around this. 

    We will update the community when further information is available. 



    ------------------------------
    Sami El Cheikh
    Offering Manager
    IBM Cognos Analytics
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  • 7.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Tue January 29, 2019 04:15 PM
    Hi everyone,

    Thank you for your patience, we believe we have identified and applied a fix for the major issues affecting the Cognos Analytics 11.1 trial. Please let us know if you are experiencing further performance issues.

    ------------------------------
    Sami El Cheikh
    Offering Manager
    IBM Cognos Analytics
    ------------------------------



  • 8.  RE: Cognos Analytics on Cognos 11.1 R1 - Error of communication

    Posted Wed January 30, 2019 08:03 AM
    Hi Sami,

    The issue seems to have been fixed, I'm using Cognos normally.

    Thanks for the help.

    ------------------------------
    Diego Rodrigues
    Technical Support Specialist
    São Paulo - Brazil
    ------------------------------