Cognos Analytics

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  • 1.  SSO not working in Chrome

    Posted Tue September 22, 2020 10:40 AM

    Hello All,
    I am facing the probelm with Cognos Analytics 11.1.4 SSO with Chrome's IFrame using JWT.

    But works when I hit the address with address bar. this problem occurs only with chrome all other browsers working fine.
    And my code will be like this:
    <iframe src="https://[SERVER NAME]/bi/v1/disp?h_CAM_action=logonAs&CAMNamespace=sso&m_redirect=/bi/&jwt=[JWT]" width="100%" height="100%"></iframe>

    Cognos Analytics Version: 11.1.4
    Chrome Version: Version 85.0.4183.102 (Official Build) (64-bit)
    OS: Linux
    Apache version: 2.2.34



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    Vigneshwaran Balasubramanian
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    #CognosAnalyticswithWatson


  • 2.  RE: SSO not working in Chrome

    Posted Fri July 16, 2021 04:07 AM
    Hi Vigneshwaran,

    Did you ever find out the solution to your problem? We have a customer who is currently experiencing a problem where some iFrame content does not appear when using Chrome, but it does work when using Internet Explorer.

    Problem seen in both Cognos BI 10.2.2 and Cognos Analytics 11.1.17

    It seems that iframe is probably causing problems for Chrome-based browsers. I just wondered it you had any feedback if any ideas (such as downgrading to an older version of Chrome ... or perhaps disabling SSO and instead just manually typing in username/password) solved the problem?

    Many thanks,
    -Richard.

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    Richard Collins
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  • 3.  RE: SSO not working in Chrome

    Posted Fri July 16, 2021 04:27 AM
    Many thanks to Vigneshwaran, who told me that he fixed his problem by changing SameSite Headers to NONE.

    Hopefully this is useful to others who read this community.

    Thanks again,
    -Richard.

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    Richard Collins
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