Cognos Analytics

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  • 1.  Error - Cannot set property 'src' of null

    Posted Wed October 14, 2020 10:48 AM
      |   view attached
    Good Morning,

    I hope that your day is going well.  Each time that I attempt to run a report, this error message is displayed:
    TypeError: Cannot set property 'src' of null at Object._2DE._G8D (https://<server name>/cognos/bi/pat/rsstartupblock_js:25:26366)

    We can not run reports.  See the attachment.  Would you kindly help us solve this problem.  Thanks.

    Warm Regards,
    Eli

    #CognosAnalyticswithWatson

    Attachment(s)

    pdf
    Cognos Error 3.pdf   295 KB 1 version


  • 2.  RE: Error - Cannot set property 'src' of null

    Posted Wed October 14, 2020 11:45 AM

    Hi Elihu,
    This is a  known issue that was introduced in Chrome 86.

    Dev teams are currently working on addressing this.
    Seems that the only recourse at this time is to use a different browser.
    //Henk



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    HENK CAZEMIER
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  • 3.  RE: Error - Cannot set property 'src' of null

    Posted Wed October 14, 2020 01:45 PM
    Hi - this issue is related to the latest release of Chromium engine which powers both Edge and Chrome or any other latest browser. If you are able to use older version of Chrome or IE 11 your reports should work as they do for me. I understand you can't force everyone to use older browser version especially if you clients are external users.

    I am also waiting for latest browser solution from IBM Community ��

    Regards,
    Sultan 





  • 4.  RE: Error - Cannot set property 'src' of null

    Posted Thu October 15, 2020 12:14 PM
    I have the some error message.

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    Yi Zhang
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  • 5.  RE: Error - Cannot set property 'src' of null

    Posted Thu October 15, 2020 12:14 PM
    I had the same issue.  I fixed by adding the Cognos site to the 'Allow Pop-ups and redirects' list under Chrome settings.

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    Ben Elenburg
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  • 6.  RE: Error - Cannot set property 'src' of null

    Posted Thu October 15, 2020 01:58 PM
    Hi Ben, I tried your approach but it did not work by adding the site. Can you share the syntax of the site you added? Unless I'm missing something?

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    Richard Stacy
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  • 7.  RE: Error - Cannot set property 'src' of null

    Posted Wed October 21, 2020 10:17 AM
    Hello All, 

    Did anyone find solution on this issue? 

    Thanks

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    Manish Garg
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  • 8.  RE: Error - Cannot set property 'src' of null

    Posted Thu October 22, 2020 07:48 AM
    There is a lot of discussion on this topic. Look through the forum discussions or search on Chrome or Chromium ​

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    brenda grossnickle
    BI Programmer Analyst
    FIS
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  • 9.  RE: Error - Cannot set property 'src' of null

    Posted Thu October 22, 2020 02:16 PM
    Did you update your Chrome to version 86.0.42.111 ?  This worked for us at work.

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    Nancy Lalicon
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