Cognos Analytics

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  • 1.  Error RSV-SRV-0040

    Posted Wed May 15, 2019 01:02 PM
      |   view attached
    Hello,

    I am trying to pull an Accounting spend report from Cognos but as I apply the respective filters I am getting the error message RSV-SRV-0040 (I attach a screenshot). Please let me know if there is a fix for this error.

    Kind regards,
    Preslava Filipova
    Global Sourcing Strategist - Translation services & SRM Consultancy
    IBM Global Procurement, Finance & Operations

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    PRESLAVA Filipova
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    #CognosAnalyticswithWatson


  • 2.  RE: Error RSV-SRV-0040

    Posted Thu May 16, 2019 06:29 AM
    The error indicates that the process has run out of memory.
    To resolve this you need to understand how much data is being requested for this report, maybe you need better filters to reduce the number of records returned.  Maybe the report or model is not designed properly such that it is requiring a lot of local processing in that it is using a lot of memory to handle this request.  Perhaps you are using 32-bit and need to convert to enable 64-bit report service.  Is this a CQM or DQM model?  Are you render to Excel?  Is your environment tuned properly to make the process as efficient as possible or are you using defaults?  How much memory is available to your environment?

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    NORBERT Bracke
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