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"Happy Place" - What data attributes are stored in your Operational System

By Shelley Sharpe posted 07/30/18 02:23 PM

  
​All,

I would like some feedback on how much data is stored in your operational database.  How many phone numbers, email addresses, and physical addresses do you keep on a customer's record?  We are struggling to find our "Happy Place" on how much data to store.

Thanks!
Shelley
#MasterDataManagement
7 comments
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https://community.ibm.com/community/user/blogs/shelley-sharpe/2018/07/30/happy-place-what-data-attributes-are-stored-in-you

Comments

Bharath Chari
08/20/18 02:59 PM

Hi Shelley,
      Below is the response from one of our subject experts.  

There isn’t really a hard answer here. For phone number etc. I would say the typical number is around 5 but several customers keep an unlimited number (largely regulated industries and law enforcement).  

Hope this helps.  


Best,
Bharath Chari

Bharath Chari
08/14/18 08:23 PM

Hi Shelley,
          Most of our subject experts have been traveling so apologize for the delay.  I will definitely check on this and get a response at the earliest.

Thanks,
Bharath

Shelley Sharpe
08/14/18 11:52 AM

Hi Bharath,

Have you received any feedback on this question?

Thanks!
Shelley

Bharath Chari
08/03/18 03:22 PM

Hi Shelley,
     I am in the process of checking with our experts to get you an answer.  Thanks for your patience!

Thanks,
Bharath

Shelley Sharpe
08/02/18 08:39 AM

​Thanks Bharath!!  I am in the retail industry working for Lowe's Home Improvement.

Shelley Sharpe
08/02/18 08:39 AM

​Thanks Bharath!!  I am in the retail industry working for Lowe's Home Improvement.

Bharath Chari
08/02/18 08:36 AM

Hi Shelley,
    I believe this would potentially come down to best practices that are industry specific-Can you please clarify which industry we are talking about in this case?   

This question might be best answered by other customers in the same industry but we can provide you with an answer from the IBM subject matter experts once you can clarify. 

Thanks!
Bharath

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