We’re thrilled to share that IBM Instana Observability has been awarded the TrustRadius 2026 Top Rated award. This award is thanks to the love and feedback of our users and customers, who continue to rate us highly across the below categories:
· Observability
· Application Performance Management (APM)
· Digital Experience Monitoring (DEM)
· IT Infrastructure Monitoring
· Kubernetes Monitoring
This award follows the 2026 G2 Summer awards and TrustRadius 2026 Buyer’s Choice Award.
What makes this award special?
TrustRadius (TR) is a trusted buyer intelligence platform that helps businesses make confident decisions. Their awards are based entirely on reviews and customer sentiment, and earning this accolade means IBM Instana is truly valued by our users.
Instana is one of the few vendors in the Observability category that have won this award, which highlights the continued innovation and commitment of team Instana in helping organizations in advancing AI operations with AI Agent and LLM Observability.
But just don’t take our word for it. Here are some of the TR reviews:
“Before Instana, troubleshooting in our kubernetes and microservices environment meant manually correlating logs, metrics and traces across 3-4 different tools. It has cut our mean time to resolution by about 65%.” - George Brian, Director of Financial Operations, Teshama Group, 11-50 employees
“I use Instana to monitor our healthcare platforms, which includes patients - facing apps, diagnostic systems and backend APIs . As our architecture is based on microservices,we needed end-to-end visibility and fast incident response to ensure uninterrupted access to healthcare services. This aligns with real deployments where Instana provides "real time visibility" and supports rapid response in complex systems.” - Gilberto Douglas, Site Reliability Engineer, District Hospital, 11-50 employees
“[Instana is] Largely used for full stack performance monitoring across 80000+ digital assets and customer facing systems. As a lending company, the key focus is on uptime and transactional latency - Instana helps us monitor MTTR and ensure service reliability. It is integrated with our CI/CD pipelines and alerting systems." - Verified User, General Manager in Information Technology, Financial Services Company, 10,001+ employees
Best in class observability
Still on the fence about the capabilities of IBM Instana compared to your existing tool. How about you experience Instana for yourself using our Sandbox environment to see how you can harness the power of AI and automation to proactively solve issues across your application stack. If you’re already a customer, leave us a review and receive a USD 25 Amazon gift card via email as a token of thanks from TrustRadius.