We’re excited to announce that customers have rated IBM Instana Observability as #1 globally in the G2 Grid® Report for Observability Software, Application Performance Monitoring (APM), Cloud Infrastructure Monitoring, Container Monitoring and IT Alerting for Summer 2026. This recognition is a testament to the trust, feedback, and support from our amazing customers. 

Check out the full list below, featuring categories where IBM Instana has been named a global leader:

·      AIOPs Platform: Overall, Mid-market, Enterprise and Momentum

·      Application Performance Monitoring (APM): Overall, Mid-market, Small-Business, Enterprise and Momentum

·      Cloud Infrastructure Monitoring: Overall, Mid-market, Small-Business and Momentum

·      Container Monitoring: Overall, Mid-market, Small-Business, Enterprise and Momentum

·      Database Monitoring: Overall, Mid-market and Momentum

·      DevOps: Overall, Mid-market, Small-Business and Enterprise

·      Digital Experience Monitoring: Overall, Mid-market, Small-Business and Momentum

·      Enterprise Monitoring: Overall, Mid-market, Enterprise and Momentum

·      Incident Response: Overall, Mid-market and Momentum

·      IT Alerting: Overall, Mid-market and Momentum

·      Log Monitoring: Overall

·      Observability Software: Overall and Mid-market

·      Website Monitoring: Overall, Mid-market and Momentum

These awards follow the win in TrustRadius 2026 Buyer’s Choice Award and G2 Best Software award 2026.

Coming back to G2, when IBM Instana users were asked "What do you like best about IBM Instana?" here's the response of some of our recent G2 reviewers:

"We used the 14-day free trial to decide if IBM Instana is the right fit for us, and then we switched to the pay-per-use plan, which we've been using for about 3 months. The free trial was invaluable, and it was great for figuring out if IBM Instana was suitable without actually making a monetary commitment.” - Mike G.

“The tool's [Instana’s] insights, clear visualizations, and its ability to communicate technical debt in terms of lost revenue to stakeholders are great for a team focused on both business outcomes and UX. The initial setup was notably smooth, and the auto-discovery began mapping our transaction flows almost immediately, providing actionable error patterns quickly.”
- Erma M.

Best in class observability

The IBM Instana team continues to bring new capabilities and innovation to the market. To learn more about IBM Instana, visit our web page. If you’re already a customer, leave us a review and receive a USD 25 gift card via email as a token of thanks from G2.

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