We’re excited to share that IBM Instana has won the G2 Best Software award 2026, in the Best IT Infrastructure Products category, for the second year in a row!

A huge thank you to our incredible clients and partners—your trust and collaboration make achievements like this possible. Together, we’re redefining IT operations management and resilience for the modern enterprise!

This award follow the win in TrustRadius 2026 Buyer’s Choice Award and leadership position in 2025 Gartner Magic Quadrant for Observability Platforms.  Coming back to G2, when IBM Instana users were asked "What problems is IBM Instana solving and how is that benefiting you?" here's the response of some of our recent G2 reviewers: 

"Its [Instana’s] automatic discovery saves time and prevents blind spots, while real-time monitoring helps us catch and resolve performance issues quickly before impacting users.”- Saurabh Patil, DevOps Engineer, Efacec

“The [Instana] alerting system minimizes noise, and it excels in microservices and container environments by keeping everything updated automatically.” – Pavan Puttu, Full Stack Developer, Fiverr

“IBM Instana solved our monitoring data fragmentation issue. It unified our monitoring, drastically reducing MTTR by automatically correlating events across layers, eliminating manual labor to understand database latency impacts on user journeys.” – Ahmad Hickman

Best in class observability 

The IBM Instana team is actively bringing new features and updates to the product. To learn more about IBM Instana, visit our web page. If you’re already a customer, leave us a review and receive a USD 25 gift card via email as a token of thanks from G2.