IBM Technology Lifecycle Services Global

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Helping bridge the Gap in Hybrid, Multicloud Operations with AI-Enhanced Support

By Paola Rueda posted Mon September 08, 2025 05:39 PM

  

In today’s rapidly evolving digital landscape, siloed tools across hybrid and multicloud architectures can hinder operations and development teams’ visibility and collaboration1. At IBM Technology Lifecycle Services (TLS), we recognized this challenge a few years ago and developed our Integrated Data Center approach alongside AI-enhanced support services to bridge these gaps effectively.

We’re excited to announce our upcoming webinar, where we’ll explore the latest advancements in AI-driven support and proactive services designed to enhance data center resiliency and simplify operations. Don’t miss this opportunity to discover our newest tools—recognized with prestigious awards such as the Gold Stevie Award for Best Use of Technology in Customer Service and the Silver Stevie Award for Best Technical Support Solution.

During the webinar, you’ll learn:

  1. Discover how AI-driven support from IBM TLS enable faster problem resolution
  2. Ways to empower your team with AI-infused tools for minimizing downtime and proactive problem-solving
  3. Learn support best practices for operational efficiency and resilience

We will also showcase our Support Assistant—a 24/7 self-service tool that helps customers quickly resolve queries anytime.

Building on our long-standing legacy of supporting mission-critical businesses with integrity, our AI Platform and Agentic Architecture incorporate robust security, stringent data governance, and resilient infrastructure to help maintain secure, reliable, and trusted environments.

Secure your spot today and empower your teams to leverage AI for exceptional support services. Register Now

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