As highlighted in the announcement, IBM Technology Lifecycle Services helps clients maximize the value of their new single-frame and rack-mounted systems through proactive support, AI-driven insights, and expert services.
Power your AI-driven future with IBM Technology Lifecycle Services—expert deployment, proactive support, and end-to-end lifecycle services designed to maximize resilience and uptime, minimize risk, and accelerate business value from IBM z17 and LinuxONE Rockhopper 5.
Upgrading your infrastructure is a big deal, and every minute of uptime counts. With the new IBM z17 Single Frame and IBM LinuxONE Rockhopper 5 systems, you get enhanced AI acceleration and security in a compact, flexible deployment. But powerful hardware needs powerful support, which is why IBM Technology Lifecycle Services (TLS) is built in from day one to protect and optimize your investment.
Data centers are facing rising costs, tight space constraints, growing AI workloads, and evolving security demands. IBM TLS takes the pressure off by acting as a integrated extension of your team, helping your systems are correctly deployed, predictably maintained, and proactively supported so they are ready to perform the moment they go live and continue performing throughout their lifecycle.
Built for IBM z17 and LinuxONE Rockhopper 5
- Designed for the new Rack Mount and Single Frame options, TLS makes adopting these smaller- footprint systems a breeze. Here is how the integrated support features serve as strategic enablers:
- Build a reliable foundation for AI with included expert deployment and installation. IBM Call Home provides 24x7 proactive monitoring to automatically detect potential hardware issues before they impact operations.
- Clients with IBM Proactive Support for Z experienced a 25% faster time to repair for Severity1 cases vs Client’s without Proactive Support when combined with hardware maintenance and SoftwareXcel/Support Line, helping maximize uptime, minimize risk, and strengthen resilience through personalized, predictive support.
- Looking for a little extra help? IBM Project Services offers IBM SMEs available for short-term assistance for your internal teams during the installation or lifecycle of your IBM Z. Additionally IBM Proactive Infrastructure Assessments (PIA) gives you a flexible, token-based way to consume IBM Z evaluation services and performs cohesively alongside the rest of your IT environment.
Confidence that scales with you
Whether you are a global enterprise or a mid-sized organization, IBM TLS adapts to your needs. Learn how IBM Technology Lifecycle Services scales right alongside your business, providing built-in confidence you need to accelerate your AI journey, reduce risk, and focus on delivering real business innovation from day one.
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