IBM Cloud Pak for AIOps continues to evolve, helping IT and Network operations teams stay ahead of complexity with AI-powered insights and automation. The 4.11.0 release brings enhancements in performance, scalability, and visibility—making it easier than ever to detect issues, understand infrastructure relationships, and drive faster resolutions. Here’s a quick look at what’s new:
AI-Driven Incident Summarization (Tech Preview)
Powered by watsonx.ai, this new capability generates contextual summaries of incidents—including alerts, insights, and runbooks. As incidents evolve, summaries can be regenerated to reflect the latest state, supporting faster triage and better cross-team collaboration.
AIOps Configuration & Knowledge Base Agent (Tech Preview)
A new chatbot interface helps users navigate configuration, troubleshooting, and best practices. Trained on product documentation and context-aware, it supports natural prompts like “how to configure Instana integration,” empowering users with greater autonomy.
Enhanced Data Ingestion & Monitoring
- Faster ingestion rates from SNMP and non-SNMP sources for improved visibility
- Topology grouping to visualize physical-to-virtual relationships
- Enhanced alert-to-topology correlation for faster root cause identification
- Namespace validation for cleaner, more actionable alert data
Expanded Dashboards for Operational Health
Gain deeper insights into system health with new and improved dashboards:
- Connectors Health Dashboard: Monitor integrations like IBM Netcool and Instana
- Outbound Integrations Dashboard: Track ticketing and chatOps performance
- Analytics Dashboard: Ensure reliability of AI pipelines
- WebUI Dashboard: Visualize UI performance and user experience
Infrastructure Automation Enhancements
Support for Terraform Enterprise enables scalable automation with governance and self-service capabilities—streamlining infrastructure deployment and management.
vCenter Observer Updates
Stay compatible with the latest vCenter versions, ensuring reliable data collection and seamless integration.
Try It First: Tech Preview Features
The incident summarization and chatbot agent are available as Tech Preview in 4.11.0. These features are not yet supported for production use but are open for feedback and testing—perfect for early adopters who want to shape the future of AIOps.
Whether you’re focused on improving visibility, accelerating root cause analysis, or empowering teams with AI-driven insights, Cloud Pak for AIOps 4.11.0 delivers the tools to make it happen. Ready to explore? Share your feedback, ask questions, or join the conversation!
For more information on the release visit our product documentation page.