Susan Whitmire

Contact Details


Certified Records Manager with over 30 years of records, information and governance program
management experience. Currently working with IBM Information Lifecycle Governance products in a
technical seller role after three years in IBM’s professional services group deploying the ILG products
to customers.
Previously a records and information management practitioner in insurance, banking/financial
services, and manufacturing industries – insurance industry experience primarily in life, disability and
health; most recent being with a BlueCross BlueShield plan.
Experience includes RIM program development and implementation; delivering solutions for electronic
records management and email management from conception to daily business process; information
governance and retention schedules; assessing business needs and translating those into detailed
business requirements; presenting to and consulting with a wide range of audiences on various
information governance topics from strategy to implementation; developing and implementing legal
hold programs; participating in eDiscovery and program governance.