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Randy Richardt

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1 to 5 of 5 total
Posted By Randy Richardt Mon April 08, 2024 11:57 AM
Found In Egroup: Content Management and Capture
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Hi Darshan, We will fix this in 8.7 fix pack 3. If you need the updated .bat or .sh before then, please open a case with us and support can provide the updated version. Thanks. ------------------------------ Randy Richardt ------------------------------
Posted By Randy Richardt Mon March 18, 2024 03:47 PM
Found In Egroup: Content Management and Capture
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Hi Claudio, Typically this file only grows large with tracing is turned on for the LS or when the server is getting lots of errors. You should check to make sure LS trace is not to a higher level than is needed. Typically in a production system, this would be error level. If there are lots of errors ...
Posted By Randy Richardt Tue August 22, 2023 12:38 PM
Found In Egroup: Content Management and Capture
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Hi Apurva, There is no way to modify the host name or port at the API level. The host name and port are stored in the CM configuration so they can be provided consistently to all users. There could also be multiple RMs, and having the server provide this info ensures that content is always accessed ...
Posted By Randy Richardt Thu August 17, 2023 02:44 PM
Found In Egroup: Content Management and Capture
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Hi Apurva, This sort of a timeout usually means a connectivity issue. So, potentially a network or firewall issue or incorrect port or host name. It could also be that the system cannot keep up with the number of requests. Here are some questions and suggestions for trouble shooting this issue: ...
Posted By Randy Richardt Tue July 11, 2023 12:01 PM
Found In Egroup: Content Management and Capture
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Hi Apurva, Looks like there is a mismatch between the your code and the classification of the item type you are using. It looks like you are accessing a document model item type. For these item types, the DKLob is not in the root of the item that is retrieved, it is in the collection of children. ...