Content Management and Capture

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------

On my system, it cause by Dstudio.   eRRO process is in window task manager if dStudio is started.  Not cause by IIS hosting wTM using datacap navigator.

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------

Thank you Duke

> On my system, it cause by Dstudio. 

I confirmed this.

>Not cause by IIS hosting wTM using datacap navigator.

According to the Support site, eRRO is a supplementary function for TMWeb and Datacap Navigator.

Do you know how eRRO can be launched for Datacap Navigator?

I couldn't understand why eRRO launched for DStudio. I thought eRRO was launched for each user on TmWeb or Datacap Navigator as stated in the Support page.

I will appreciate any clues.

"Enabling the eRRO registry for Datacap thin clients will allow a new separated process to execute the validation rules called eRRo.exe, this setting will create a separated process for each user running the verification view on TMWeb, and for Datacap Navigator will be generated while clicking submit on the verify.js page"

https://www.ibm.com/support/pages/slowness-datacap-web-and-datacap-navigator-while-executing-validation-rules

On my system, it cause by Dstudio.   eRRO process is in window task manager if dStudio is started.  Not cause by IIS hosting wTM using datacap navigator.

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------

Hello Dsakai, 

I know it helps with speed running verify using datacap navigator.  I think it has to do with running it out of process or some sort.   If you are not using datacap navigator doing verify task, you don't need to enable this.

Thank you Duke

> On my system, it cause by Dstudio. 

I confirmed this.

>Not cause by IIS hosting wTM using datacap navigator.

According to the Support site, eRRO is a supplementary function for TMWeb and Datacap Navigator.

Do you know how eRRO can be launched for Datacap Navigator?

I couldn't understand why eRRO launched for DStudio. I thought eRRO was launched for each user on TmWeb or Datacap Navigator as stated in the Support page.

I will appreciate any clues.

"Enabling the eRRO registry for Datacap thin clients will allow a new separated process to execute the validation rules called eRRo.exe, this setting will create a separated process for each user running the verification view on TMWeb, and for Datacap Navigator will be generated while clicking submit on the verify.js page"

https://www.ibm.com/support/pages/slowness-datacap-web-and-datacap-navigator-while-executing-validation-rules

On my system, it cause by Dstudio.   eRRO process is in window task manager if dStudio is started.  Not cause by IIS hosting wTM using datacap navigator.

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------

On my system, it cause by Dstudio.   eRRO process is in window task manager if dStudio is started.  Not cause by IIS hosting wTM using datacap navigator.

------------------------------
Duke Lam

Original Message:
Sent: Wed July 31, 2024 09:54 PM
From: dsakai
Subject: When does eRRO.exe launch and appear on Task Monitor?

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------

On my system, it cause by Dstudio.   eRRO process is in window task manager if dStudio is started.  Not cause by IIS hosting wTM using datacap navigator.

------------------------------
Duke Lam

Original Message:
Sent: Wed July 31, 2024 09:54 PM
From: dsakai
Subject: When does eRRO.exe launch and appear on Task Monitor?

Hi,

I followed these steps, turned on eRRO, and restarted Windows Server.

Then, I accessed Verify panel from a Custom Navigtor Application and clicked Submit from 3 different browsers.

But I don't see eRRO.exe on the Task Monitor as explained in the Support page.

What steps must I proceed for eRRO.exe to launch and appear on the Task Monitor?

I used Chrome, FireFox, and Edge to access Navigator Verify panel and clicked Submit.

I was expecting to see 3 eRRO.exe processes.

①

Enable eRRO in Datacap

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datacap\RRS
2. In the right panel, right click "Use eRRO (REG_DWORD)"
3. Click Modify. Change the "Value data" from 0 to 1.
4. Click OK.

②

Slowness on Datacap Web and Datacap Navigator while executing validation rules

"On above image we can see how 2 sessions are running validations and how each of them has it's own eRRO.exe process."

------------------------------
dsakai
------------------------------