Robotic Process Automation (RPA)

 View Only
  • 1.  Unable to Login to IBM RPA Studio

    Posted Wed April 03, 2024 03:35 PM

    Hi team,

    We are unable to login to IBM RPA studio .
    Its stuck on Spinning loading screen , it does opens browser to login .
    After login nothing happens on Studio Screen.

    Thanks
    Robin



    ------------------------------
    Robin Rajan
    ------------------------------


  • 2.  RE: Unable to Login to IBM RPA Studio

    Posted Sat April 13, 2024 12:27 PM
    Edited by Angelo Alves Sat April 13, 2024 12:27 PM

    Hello, open the "%localappdata%\IBM Robotic Process Automation" folder and delete the *.bin files and try to open IBM Studio again.



    ------------------------------
    Angelo Alves
    ------------------------------



  • 3.  RE: Unable to Login to IBM RPA Studio

    Posted Tue July 16, 2024 09:29 AM

    Hi Angelo, I tried but still couldn't able to connect. Attached screenshot for the error.

    login permission error


    ------------------------------
    Salman Hussain
    ------------------------------



  • 4.  RE: Unable to Login to IBM RPA Studio

    Posted Wed July 31, 2024 02:55 PM

    Any solution to this? I have the same issue...



    ------------------------------
    Bogdan Coman
    ------------------------------



  • 5.  RE: Unable to Login to IBM RPA Studio

    Posted Wed July 31, 2024 03:33 PM

    I was able to resolve using these steps :

    1. Go to Access and Make sure you have Relevant access ,by default only tenant Administartor is selected . Add following from Screenshot:
    2. You have to reinstall the Studio Client , May be some cache is tied to it.
    3. Try login now, it should work.

      Thanks
      Robin


    ------------------------------
    Robin Rajan
    ------------------------------



  • 6.  RE: Unable to Login to IBM RPA Studio

    Posted Tue August 13, 2024 04:44 PM

    Thanks Robin. Your steps worked for me!



    ------------------------------
    Dilanka Rathnayake
    ------------------------------