Robotic Process Automation (RPA)

 View Only
  • 1.  RPA Trial Permission Iusse

    Posted Fri September 22, 2023 10:46 AM

    Hallo,

    I have installed RPA Studio, having problem with access.

    Username and passwords are entered correctly, however I am getting the following error message: "You don't have permission to log into this app"

    Can you please help?



    ------------------------------
    VASILEIA MOUTAFI
    ------------------------------


  • 2.  RE: RPA Trial Permission Iusse

    Posted Mon September 25, 2023 07:31 AM

    Hello,
    When a new environment is created, the first user is created with the "Tenant Administrator" rule, who does not have permission to log into IBM Studio. Then you must Add all other rules to your username, to have access to 100% of the platform.

    Follow the documentation link to add the rules.

    https://www.ibm.com/docs/en/rpa/23.0?topic=teams-managing-roles#procedure-for-editing-roles-details

    Hope this helps



    ------------------------------
    Angelo Alves
    ------------------------------



  • 3.  RE: RPA Trial Permission Iusse

    Posted Mon September 25, 2023 08:39 AM

    Hi Angelo,

    Appreciate your help!



    ------------------------------
    VASILEIA MOUTAFI
    ------------------------------