Robotic Process Automation (RPA)

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  • 1.  Its not possible to log in to IBM RPA

    Posted 28 days ago
    Edited by Kevin Quirós 28 days ago
      |   view attached

    Hello.

    I can't log in with any account, any solution?



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    Kevin Quirós
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  • 2.  RE: Its not possible to log in to IBM RPA

    Posted 28 days ago

    When I try to reinstall, this message appears.



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    Kevin Quirós
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    Original Message


  • 3.  RE: Its not possible to log in to IBM RPA

    IBM Champion
    Posted 27 days ago

    Kevin, I suspect this could happen if the network policy was updated and the required endpoints are no longer accessible. Please check if all of the domains are still working: https://www.ibm.com/docs/en/rpa/23.0?topic=client-prerequisites-install#api-requests-to-ibm-rpa-domains-and-https-communication



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    Vinicius Marques
    Data Engineer
    Music.AI
    Rio Grande
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    Original Message


  • 4.  RE: Its not possible to log in to IBM RPA

    Posted 27 days ago

    yes me too, im speaking about this with the network team



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    Kevin Quirós
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    Original Message


  • 5.  RE: Its not possible to log in to IBM RPA

    Posted 7 days ago

    api server was down!

    Try to restart botapi ws

    secureapi ws

     website on iis

    you can check current status of you credentials is "invalid credential"!

    get logs and submit case for ibm, that is unstable status of rpa server



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    Trong Nguyen
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    Original Message