IBM License Metric Tool (ILMT)

 View Only
  • 1.  ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Thu May 23, 2024 02:10 PM

    Hi Team,

    I am trying to install the ILMT disconnected scanner agent v9.2.34 on windows servers, But I am getting failed installation with below screen shot error.



    Thanks,
    Nagaraj.



    ------------------------------
    Nagarajan Singaram
    ------------------------------


  • 2.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Thu May 23, 2024 03:13 PM

    Hi Nagarajan,


    That error is more than self-explanatory....come on people.



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



  • 3.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Thu May 23, 2024 06:18 PM

    Hi Oktawian,

    Thanks for your info and we are using the Parmeter in other windows VM and it was working successfully, but only few servers showing this kind of error with cURL missing. 

    The same parameter working in other servers. 

    Thanks,

    Nagarajan. 



    ------------------------------
    Nagarajan Singaram
    ------------------------------



  • 4.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Fri May 24, 2024 02:48 AM

    Hello Nagarajan,


    It looks like that curl.exe is not available to the Disconnected scanner script.
    I can see two root causes :

    1. This particular windows server has version below Windows Server 2019 (Starting from 2019 curl is already set up and ready to use),
    2. You've already manually installed curl (I can't grasp that from your previous updates) but has not been added to PATH environment variable,

    I'd start which checking if curl is available through PATH, to do that please run the following command:
    where curl

    If nothing found I take that your Windows Server doesn't have curl embedded into OS.
    Thus, you need to manually install it.

    Alternatively, you can update ILMT to 9.2.35 and switch from curl to POWERSHELL as a medium for Disconnected scanner upload method.



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



  • 5.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Fri May 24, 2024 08:20 AM

    Hi Oktawian,

    Thanks for your precious updates and I will check the same and provide the results. for upgrade ILMT, I will check with my team and take action further. 

    Thanks,

    Nagarajan. 



    ------------------------------
    Nagarajan Singaram
    ------------------------------



  • 6.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Fri May 24, 2024 11:03 AM
    Edited by Nagarajan Singaram Tue May 28, 2024 10:00 AM

    Hi Oktawian,

    I have verified the cmd "where curl" in those problematic windows servers and found the output like there is no cURL in that servers (those are windows 2016).

    I will check other possibility updates from your notes.

    Thanks,

    Nagarajan. 



    ------------------------------
    Nagarajan Singaram
    ------------------------------



  • 7.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009

    Posted Fri May 24, 2024 02:26 PM
    Edited by Nagarajan Singaram Tue May 28, 2024 09:58 AM

    Hi Oktawian,

    you can update ILMT to 9.2.35 and switch from curl to POWERSHELL as a medium for Disconnected scanner upload method

    = Is it fine to maintain Linux and AIX platform with ILMT disconnected scanner v9.2.35? (I mean powershell is supported for Unix platform to upload method)

    Thanks,

    Nagaraj. 



    ------------------------------
    Nagarajan Singaram
    ------------------------------



  • 8.  RE: ILMT Disconnected scanner Error on Windows server with error code 9009
    Best Answer

    Posted Sat May 25, 2024 11:18 AM

    It's 'Oktawian' not 'Oktwian'

    Those are windows 2016...all is clear.

    It's perfectly
    fine to maintain Linux and AIX platform with ILMT disconnected scanner in version 9.2.35.

    However, Powershell is NOT supported on Unix platform at this is a Windows beast.
    On Linux, a native curl should never be a cause of headache...but on AIX curl is a kind of extension.
    That is why (I guess) you've encountered some issues as described in another thread (
    ILMT Disconnected Scanner v9.2.34 Error on AIX platform server).



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------