Original Message:
Sent: Fri May 24, 2024 11:02 AM
From: Nagarajan Singaram
Subject: ILMT Disconnected scanner Error on Windows server with error code 9009
Hi Oktwian,
I have verified the cmd "where curl" in those problematic windows servers and found the output like there is no cURL in that servers (those are windows 2016).
I will check other possibility updates from your notes.
Thanks,
Nagarajan.
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Nagarajan Singaram
Original Message:
Sent: Fri May 24, 2024 02:48 AM
From: Oktawian Powązka
Subject: ILMT Disconnected scanner Error on Windows server with error code 9009
Hello Nagarajan,
It looks like that curl.exe is not available to the Disconnected scanner script.
I can see two root causes :
- This particular windows server has version below Windows Server 2019 (Starting from 2019 curl is already set up and ready to use),
- You've already manually installed curl (I can't grasp that from your previous updates) but has not been added to PATH environment variable,
I'd start which checking if curl is available through PATH, to do that please run the following command:
where curl
If nothing found I take that your Windows Server doesn't have curl embedded into OS.
Thus, you need to manually install it.
Alternatively, you can update ILMT to 9.2.35 and switch from curl to POWERSHELL as a medium for Disconnected scanner upload method.
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Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Thu May 23, 2024 06:17 PM
From: Nagarajan Singaram
Subject: ILMT Disconnected scanner Error on Windows server with error code 9009
Hi Oktawian,
Thanks for your info and we are using the Parmeter in other windows VM and it was working successfully, but only few servers showing this kind of error with cURL missing.
The same parameter working in other servers.
Thanks,
Nagarajan.
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Nagarajan Singaram
Original Message:
Sent: Thu May 23, 2024 03:13 PM
From: Oktawian Powązka
Subject: ILMT Disconnected scanner Error on Windows server with error code 9009
Hi Nagarajan,
That error is more than self-explanatory....come on people.
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Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Thu May 23, 2024 02:10 PM
From: Nagarajan Singaram
Subject: ILMT Disconnected scanner Error on Windows server with error code 9009
Hi Team,
I am trying to install the ILMT disconnected scanner agent v9.2.34 on windows servers, But I am getting failed installation with below screen shot error.
Thanks,
Nagaraj.
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Nagarajan Singaram
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