Content Management and Capture

Hello,

  We have developed ICN plugin jar file and configured it in ICN admin. The plugin is working fine. However we don't find any log wrote into ICN SystemOut.log. Here is our code to write the log:

PluginLogger logger = callbacks.getLogger();

logger.logInfo(DocumentSearchService.class, "Search Execute", " version 1.0");

We have tried to config the ICN log in WAS->TroubleShooting->Logs and Trace->AppServer with below config:

JVM logs:  we have configured SystemOut.log and SystemErr.log path. 

Change Log details: *=info

ICN log shows correct in SystemOut.log. Only the plugin log doesn't show. Is there any configuration we should to make to enable plugin logs?

Thanks,

Vicky

------------------------------
Vicky Zheng
------------------------------

Hi Vicky ,

have to checked the logging setting for the CN app ? there are individual user based or IP based logging you can enable , you can explore those as well 

Administration >> Settings >> Logging >>Application-level logging

-Kiran

------------------------------
Kiran Aithagani

Original Message:
Sent: Fri August 23, 2024 03:29 PM
From: Vicky Zheng
Subject: ICN Plugin Log not working

Hello,

  We have developed ICN plugin jar file and configured it in ICN admin. The plugin is working fine. However we don't find any log wrote into ICN SystemOut.log. Here is our code to write the log:

PluginLogger logger = callbacks.getLogger();

logger.logInfo(DocumentSearchService.class, "Search Execute", " version 1.0");

We have tried to config the ICN log in WAS->TroubleShooting->Logs and Trace->AppServer with below config:

JVM logs:  we have configured SystemOut.log and SystemErr.log path. 

Change Log details: *=info

ICN log shows correct in SystemOut.log. Only the plugin log doesn't show. Is there any configuration we should to make to enable plugin logs?

Thanks,

Vicky

------------------------------
Vicky Zheng
------------------------------

Thanks Kiran for the response!  Would you please advise what do you mean CN app?  Are you talking about ICN app in WAS configuration? I'm not able to find the menu "Administration" in WAS console.  Would you please guide me to it?

Hi Vicky ,

have to checked the logging setting for the CN app ? there are individual user based or IP based logging you can enable , you can explore those as well 

Administration >> Settings >> Logging >>Application-level logging

-Kiran

------------------------------
Kiran Aithagani

Original Message:
Sent: Fri August 23, 2024 03:29 PM
From: Vicky Zheng
Subject: ICN Plugin Log not working

Hello,

  We have developed ICN plugin jar file and configured it in ICN admin. The plugin is working fine. However we don't find any log wrote into ICN SystemOut.log. Here is our code to write the log:

PluginLogger logger = callbacks.getLogger();

logger.logInfo(DocumentSearchService.class, "Search Execute", " version 1.0");

We have tried to config the ICN log in WAS->TroubleShooting->Logs and Trace->AppServer with below config:

JVM logs:  we have configured SystemOut.log and SystemErr.log path. 

Change Log details: *=info

ICN log shows correct in SystemOut.log. Only the plugin log doesn't show. Is there any configuration we should to make to enable plugin logs?

Thanks,

Vicky

------------------------------
Vicky Zheng
------------------------------

Content Navigator application

Thanks Kiran for the response!  Would you please advise what do you mean CN app?  Are you talking about ICN app in WAS configuration? I'm not able to find the menu "Administration" in WAS console.  Would you please guide me to it?

Hi Vicky ,

have to checked the logging setting for the CN app ? there are individual user based or IP based logging you can enable , you can explore those as well 

Administration >> Settings >> Logging >>Application-level logging

-Kiran

------------------------------
Kiran Aithagani

Original Message:
Sent: Fri August 23, 2024 03:29 PM
From: Vicky Zheng
Subject: ICN Plugin Log not working

Hello,

  We have developed ICN plugin jar file and configured it in ICN admin. The plugin is working fine. However we don't find any log wrote into ICN SystemOut.log. Here is our code to write the log:

PluginLogger logger = callbacks.getLogger();

logger.logInfo(DocumentSearchService.class, "Search Execute", " version 1.0");

We have tried to config the ICN log in WAS->TroubleShooting->Logs and Trace->AppServer with below config:

JVM logs:  we have configured SystemOut.log and SystemErr.log path. 

Change Log details: *=info

ICN log shows correct in SystemOut.log. Only the plugin log doesn't show. Is there any configuration we should to make to enable plugin logs?

Thanks,

Vicky

------------------------------
Vicky Zheng
------------------------------

ICN default logging would log errors and warnings. If you want to see finer details, you can specify Debug as the application logging level in the Administration section, Settings, Logging tab from the dropdown. Save changes and either wait for about 5 minutes or for immediate effect, restart ICN server.

Content Navigator application

Thanks Kiran for the response!  Would you please advise what do you mean CN app?  Are you talking about ICN app in WAS configuration? I'm not able to find the menu "Administration" in WAS console.  Would you please guide me to it?

Hi Vicky ,

have to checked the logging setting for the CN app ? there are individual user based or IP based logging you can enable , you can explore those as well 

Administration >> Settings >> Logging >>Application-level logging

-Kiran

------------------------------
Kiran Aithagani

Original Message:
Sent: Fri August 23, 2024 03:29 PM
From: Vicky Zheng
Subject: ICN Plugin Log not working

Hello,

  We have developed ICN plugin jar file and configured it in ICN admin. The plugin is working fine. However we don't find any log wrote into ICN SystemOut.log. Here is our code to write the log:

PluginLogger logger = callbacks.getLogger();

logger.logInfo(DocumentSearchService.class, "Search Execute", " version 1.0");

We have tried to config the ICN log in WAS->TroubleShooting->Logs and Trace->AppServer with below config:

JVM logs:  we have configured SystemOut.log and SystemErr.log path. 

Change Log details: *=info

ICN log shows correct in SystemOut.log. Only the plugin log doesn't show. Is there any configuration we should to make to enable plugin logs?

Thanks,

Vicky

------------------------------
Vicky Zheng
------------------------------