Hi All,
I need help to solve this problem: When I click on document with right button on print\Document in the Open Browse View (Content Navigator/BAW), I receive the error message below:
The print applet cannot be started.
This problem can occur for the following reasons:
The Java Runtime Environment (JRE) is not installed on your workstation.
The Java plug-in is not enabled in your web browser.
The JRE version on your workstation is not compatible with the IBM Content Navigator version.
The browser timed out waiting for the print applet to start.
You can complete the following steps to resolve the issue with the JRE:
Ensure that the JRE is installed on your workstation.
Ensure that the Java plug-in is enabled in your web browser.
Ensure that the JRE version on your workstation is compatible with IBM Content Navigator and try again. A list of the supported versions is included in the Hardware and software prerequisites for IBM Content Navigator document on the IBM Software Support site.
I already try with browsers:
Windows 10
IBM Content Navigator v3.0.9
IBM BAW v21.0.3
IBM Filenet v5.5.8
Firefox Release v107.0 November 15, 2022
Microsoft Edge V107.0.1418.56(Compilação oficial)(64 bits)V107.0.1418.56 (Compilação oficial) (64 bits)
Chrome V107.0.5304.107 (Official Build) (64-bit)
And Java: jre1.8.0_171(32 and 64), jre1.8.0_351(64) and jdk-11.0.16.1(64)
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Fredy Pereira
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