Process Mining

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  • 1.  Didn't receive credentials for process mining

    Posted Sun November 27, 2022 10:28 PM
    Didn't receive credentials for process mining in my email only a welcome email , does anyone know what is the problem
    or how long it takes to receive the email

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    jad haddad
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  • 2.  RE: Didn't receive credentials for process mining

    Posted Mon November 28, 2022 10:11 AM
    Hi Jad,

    Can you please provide the email you used to sign up for the trial with? We can then search for you in our system to see what happened. Additionally, did you try signing up for the standard IBM Process Mining Trial? Or the Academic version of the IBM Process Mining Trial? Thanks!

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    Colin Zimmerman
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  • 3.  RE: Didn't receive credentials for process mining

    Posted Tue November 29, 2022 03:40 AM
    Edited by Stephanie Wilkerson Tue December 06, 2022 01:48 PM
    the email used is jadhaddad****@gmail.com we received a trial email to login but did not receive the credentials yet

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    jad haddad
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  • 4.  RE: Didn't receive credentials for process mining

    Posted Tue November 29, 2022 05:52 PM
    We are checking on this Jad, should have a response to you by tomorrow

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    Colin Zimmerman
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  • 5.  RE: Didn't receive credentials for process mining

    Posted Wed November 30, 2022 11:37 AM
    Jad, 

    I just sent you an email with new credentials and instructions for logging in. 

    Thanks!

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    Colin Zimmerman
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