Content Management and Capture

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Hi Srinivasan,

Thanks for the response.

Yes, that is what ICN is configured to use. I can browse to the help page, but it gives me the error in the Navigator screen. 

Bob

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Hi Bob,

It sounds like it may be a Content Security Policy issue. Is Navigator configured to use HTTPS?

IBM Datacap: Scanning documents with Datacap Navigator prompts to download Dynamsoft SDK

Configuring the Content Security Policy header in Datacap Navigator - IBM Documentation

While the articles specifically discuss the Dynamsoft service, they are also relevant to the local service.

Cheers

------------------------------
Tom Price

Original Message:
Sent: Wed July 31, 2024 10:42 AM
From: Bob Moores
Subject: Datacap Error using Local Service

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

F12 browser console log should  show CSP error if it's CSP.    But good call on CSP  Perhaps Dynamsoft version?

Hi Bob,

It sounds like it may be a Content Security Policy issue. Is Navigator configured to use HTTPS?

IBM Datacap: Scanning documents with Datacap Navigator prompts to download Dynamsoft SDK

Configuring the Content Security Policy header in Datacap Navigator - IBM Documentation

While the articles specifically discuss the Dynamsoft service, they are also relevant to the local service.

Cheers

------------------------------
Tom Price

Original Message:
Sent: Wed July 31, 2024 10:42 AM
From: Bob Moores
Subject: Datacap Error using Local Service

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Hi All,

Update, I have been able to get past the error message by putting https://127.0.0.1:51224/service/" href="https://127.0.0.1:51224/service/" rel="noreferrer noopener" target="_blank" class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="https://127.0.0.1:51224/service/">https://127.0.0.1:51224/service/ in the Local Service Base URL. 

We are still having an issue with long pauses when scrolling through the pages, especially when we have a large number of pages in the batch. This is why I was trying to get the local service working. 

If anyone has suggestions on how to eliminate the pauses while scrolling, please let me know

Thanks,

Bob

F12 browser console log should  show CSP error if it's CSP.    But good call on CSP  Perhaps Dynamsoft version?

Hi Bob,

It sounds like it may be a Content Security Policy issue. Is Navigator configured to use HTTPS?

IBM Datacap: Scanning documents with Datacap Navigator prompts to download Dynamsoft SDK

Configuring the Content Security Policy header in Datacap Navigator - IBM Documentation

While the articles specifically discuss the Dynamsoft service, they are also relevant to the local service.

Cheers

------------------------------
Tom Price

Original Message:
Sent: Wed July 31, 2024 10:42 AM
From: Bob Moores
Subject: Datacap Error using Local Service

Hello All,

I am trying to setup Local Service for rendering pages using the Navigator job. We are nor local admins on the scanning computers but have had the local service install and setup to auto start. If I put http://127.0.0.1:51224/service/help in the browser the help screen comes up. However, when I try and scan, I get an error in the viewer 

Are any of you using the local service for rendering images from the local machine? Any help will be appreciated. 

Thanks,

Bob

Sorry for the garbage behind the service url. It is in the Local Service Base URL property in the advance configuration for the NScan. 

Hi All,

Update, I have been able to get past the error message by putting https://127.0.0.1:51224/service/" href="https://127.0.0.1:51224/service/" rel="noreferrer noopener" target="_blank" class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="https://127.0.0.1:51224/service/">https://127.0.0.1:51224/service/ in the Local Service Base URL. 

We are still having an issue with long pauses when scrolling through the pages, especially when we have a large number of pages in the batch. This is why I was trying to get the local service working. 

If anyone has suggestions on how to eliminate the pauses while scrolling, please let me know

Thanks,

Bob

F12 browser console log should  show CSP error if it's CSP.    But good call on CSP  Perhaps Dynamsoft version?

Hi Bob,

It sounds like it may be a Content Security Policy issue. Is Navigator configured to use HTTPS?

IBM Datacap: Scanning documents with Datacap Navigator prompts to download Dynamsoft SDK

Configuring the Content Security Policy header in Datacap Navigator - IBM Documentation

While the articles specifically discuss the Dynamsoft serv