Hello
On IBM BAW, Case Feature (or Case Manager) development, what is the easy way to assign a "City" to an specific user that has a role like "Clerk". I want to have John in Texas and Mary in Orlando. If inside the workflow, "Texas" is selected as a city, the case will go to John, and for Orlando it will go to Mary.
Then, how the administrator of the workflow will select on the GUI that John is assigned to Texas? I don't see any easy way to extend the functionality of "Manage Roles".
How is it basic functionality supposed to be created inside a Case solution?
Links, tips, pictures, documentations, etc. are welcome.
Regards
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Martin Iturbide
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