Robotic Process Automation (RPA)

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  • 1.  IBM RPA IVR is not working.

    Posted Tue January 18, 2022 11:07 AM
    IVR is giving Synthesize error on Bot Says and if I add Bot Ask commands, the bot is executing successfully but there's no audio that comes out.

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    Kartikey Chawla
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  • 2.  RE: IBM RPA IVR is not working.

    IBM TechXchange Speaker
    Posted Tue January 18, 2022 11:10 AM
    Hi Kartikey, 
    I am moving your post to the RPA forum where it will reach more RPA experts. Thanks for posting!

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    Stephanie Wilkerson
    IBM
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    Original Message


  • 3.  RE: IBM RPA IVR is not working.

    Posted Tue January 18, 2022 01:25 PM
    Hi, which region are you using? BR1, AP1, EU1, UK1, US1?

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    Joba Diniz
    Product Manager
    IBM
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    Original Message


  • 4.  RE: IBM RPA IVR is not working.

    Posted Wed January 19, 2022 12:49 AM

    Hi Joba

    My region is AP1.

    Also, I posted the question IBM Support, they asked for the port 4570 to be enabled. It may be blocked on my machine but the test environment provided by IBM for Build-A-Bot Challenge needs to be working, the IVR capabilities from IBM RPA are failing over there as well. Is it possible, that environment may be picking up the settings from my personal environment?

    Thanks
    Kartikey Chawla



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    Kartikey Chawla
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    Original Message


  • 5.  RE: IBM RPA IVR is not working.

    Posted Wed January 19, 2022 06:55 AM
    Is it possible, that environment may be picking up the settings from my personal environment?

    No. Follow up with the support.

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    Joba Diniz
    Product Manager
    IBM
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    Original Message