BPM, Workflow, and Case

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  • 1.  Text search services with BAW embedded FileNet

    Posted Wed November 25, 2020 11:38 AM
    Hi,

    we cannot enable the text search services in BAW.
    The ContentEngine application is  automatically deployed thru BPM deployment process so the 'configure bootstrap and text extraction' standard FileNet task is not applied.

    Hereby the error message when submitting indexing:

    2020-11-20T16:38:46.205 32A3FACA CBR  FNRCE0000E - ERROR Content Engine n'a pas soumis de requêtes d'index à IBM Content Search Services car les fichiers client obligatoires ne sont pas installés.

    Thus to check the search services, the health URL is not accessible with BAW URL:

    http://server:port/FileNet/Engine

    http://server:port/P8CE/Health


    Thanks in advance
    YM



    ------------------------------
    Yannick Martin
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  • 2.  RE: Text search services with BAW embedded FileNet

    Posted Thu November 26, 2020 03:27 AM

    Hello Yannick,

    when using the "embedded CPE " configuration with BAW, Content Search Services (CSS) are not supported.
    If you want to use the full capabilities of the CPE, you would have to (re-)configure your BAW environment to work with an external CPE.

    https://www.ibm.com/support/knowledgecenter/SS8JB4_20.x/com.ibm.wbpm.imuc.doc/topics/cpln_externalecm.html

    In this case you would deploy CPE (and also ICN) separately and configure your BAW installation to leverage these deployments. You will then be able to leverage all CPE capabilities, including CSS.

    Best regards!



    ------------------------------
    Michael Kirchner
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  • 3.  RE: Text search services with BAW embedded FileNet

    Posted Thu November 26, 2020 06:27 AM
    Hello Michael,

    Thanks for your answer.
    You may have the answer to the following question : With the IBM BAW licence model may we install an external CPE ?

    Thanks again
    Yannick

    ------------------------------
    Yannick Martin
    ------------------------------



  • 4.  RE: Text search services with BAW embedded FileNet

    Posted Fri November 27, 2020 03:08 AM

    Hello Yannick,

    the License Information for BAW 20.0.0.1 (https://www-03.ibm.com/software/sla/sladb.nsf/lilookup/6E253210D3DBFA928525858B004C0359?OpenDocument) states that "IBM FileNet Content Manager" and "IBM Content Navigator" are "supporting programs" for BAW.
    The section about "Supporting Program Details" states
    "IBM FileNet Content Manager
    - Use Limitations: Unrestricted"
    This means that you can leverage all FN CM capabilities when used as supporting program for BAW. 

    Nevertheless you have to obey the general guidelines for supporting programs as defined in the License Information:
    "Supporting Programs

    Licensee is authorized to install and use the Supporting Programs identified below. Licensee is authorized to install and use such Supporting Programs only to support Licensee's use of the Principal Program under this Agreement. The phrase "to support Licensee's use" would only include those uses that are necessary or otherwise directly related to a licensed use of the Principal Program or another Supporting Program. The Supporting Programs may not be used for any other purpose. A Supporting Program may be accompanied by license terms, and those terms, if any, apply to Licensee's use of that Supporting Program. In the event of conflict, the terms in this License Information document supersede the Supporting Program's terms. Licensee must obtain sufficient entitlements to the Program, as a whole, to cover Licensee's installation and use of all of the Supporting Programs, unless separate entitlements are provided within this License Information document. For example, if this Program were licensed on a PVU (Processor Value Unit) basis and Licensee were to install the Principal Program or a Supporting Program on a 100 PVU machine (physical or virtual) and another Supporting Program on a second 100 PVU machine, Licensee would be required to obtain 200 PVU entitlements to the Program."

    To give you two practical examples:

    1. If you use a consumption based license metric for BAW, you have to license all servers (physical or virtual) on which you have BAW components installed (either based on processor value units (PVU) or based on Virtual Processor Cores (VPC) mapped to PVUs). In case you install external the CPE and ICN on separate servers, you have to obtain the required licenses for these additional servers. If you run the external CPE, CSS and ICN on the same server(s) as your BAW Workflow server (like you typically do when using the "embedded CPE/ICN" deployment) but in a separate WAS ND cell, no additional licenses will be required.

    2. If you have a user based license metric for BAW (authorized/employee/concurrent users), the deployment topology has no impact on the required licenses as only the number of users is relevant.

    Does that answer your question?

    Best regards,
    Michael



    ------------------------------
    Michael Kirchner
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  • 5.  RE: Text search services with BAW embedded FileNet

    Posted Mon November 30, 2020 10:38 AM
    Dear Michael,

    thanks fr your answer. 
    In my mind the point is not entirely clear and it's about the 'supporting program' concept.

    Let's take a example.
     On the external FileNet (supporting program of BAW), we archive all company's documents. These documents are susceptible to be accessed by BAW (Workflow or Case).

    Questions:
    Are such documents in accordance with the supporting program concept?
    If yes, may we create a specific object store, to store these documents or the use of the Target Object Store is required?

    Thanks in advance
    Yannick

    ------------------------------
    Yannick Martin
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  • 6.  RE: Text search services with BAW embedded FileNet

    Posted Mon November 30, 2020 11:56 AM
    Hello Yannick,

    as long as you are using the documents stored in FileNet Content Manager to supplement Workflow/Case solutions you implement in BAW, you are definitively fine as you act "in support of the main program" which is in this case BAW.
    As there are no restrictions mentioned in the License Information regarding FileNet Content Manager usage (i.e. a limit on the number of FileNet Content Manager domains or object stores), you can store the documents in whatever object store you want, be it one of the "native" BAW object stores (internal document store, design and target object stores) or new ones you additionally created.

    I hope this answers your question?

    Best regards,
    Michael


    ------------------------------
    Michael Kirchner
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  • 7.  RE: Text search services with BAW embedded FileNet

    Posted Wed December 02, 2020 02:41 AM
    Dear Michael,

    thanks for your answers.

    Let me please take a last example:
    a prospect want to use the BAW platform, the project is planned in two steps, first step is to migrate its current dcouments libraries (Documentum, Alfresco, ...) in BAW platform (FileNet). Second step consists in designing BAW applications to process new documents archiving.
    Does this case mean that the old librairies content has to be separately licensed because the aim is only to store such content?

    Thanks for all.

    Best regards
    Yannick

    ------------------------------
    Yannick Martin
    ------------------------------



  • 8.  RE: Text search services with BAW embedded FileNet

    Posted Thu December 03, 2020 08:53 AM
    Edited by Michael Kirchner Thu December 03, 2020 08:55 AM
    Hello Yannick,

    no, you will not be required to license BAW for Workflow and FileNet CM for Content separately as BAW includes full and unrestricted content management via the supporting programs FileNet CM and Content Navigator.
    When you deploy BAW components (Workflow Server, FileNet CM, Content Search Services and Content Navigator) you have to acquire the required licenses. In a resource based metric, this will be done based on the cores which you use for the infrastructure onto which you deploy the components of the solution. Having the "content components" licensed, you are free to leverage their full capabilities (as the LI states "no restriction" for FileNet CM usage).

    For the use case you described, an external CPE/ICN architecture would be the best fit as you plan to use/manage content beyond the lifespan of associated processes or cases.

    Best regards,
    Michael

    ------------------------------
    Michael Kirchner
    ------------------------------