Content Management and Capture

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  • 1.  Comment notification

    Posted Sun May 24, 2020 05:26 AM
    Dear group

    We are using IBM Filenet 5.5.1 as Content Engine and ICN 3.0.6. There is query of users for which I need your assistance. Please let me know what configuration I will do to get notify users someone has put comments on their documents. Right now user has to login ICN, reach document and refresh page then latest comment appears. An early response will be highly appreciable.

    regards

    asad

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    Asad Rauf
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  • 2.  RE: Comment notification

    IBM Champion
    Posted Mon May 25, 2020 03:33 AM
    Hi,

    it is not 100% clear to me if ou meand the annotations or the comments from social colaboration.

    With annotations I have done it with a subscription on the annotation object for create and update.
    I do not have a CPE system with social colaboration addon installed but it could work the same way (subcription on the comment object).

    I try to find a dev system with social colab installed.

    Hope this helps,

    /Gerold

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    Gerold Krommer
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    Original Message


  • 3.  RE: Comment notification

    Posted Mon May 25, 2020 04:09 AM
    Hi Gerold Krommer

    Thanks for your response. You have understood correctly. It can be possible by subscription. But I could not find out the way how it works and how I configure it.

    Can you so kind to help me in this case please ?

    regards

    asad 

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    Anil Kumar
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    Original Message


  • 4.  RE: Comment notification

    Posted Tue May 26, 2020 02:02 AM
    There is no notification mechanism in Content Engine, you will have to build one yourself.
    You will need to write a Code Module or an ICN plugin for this purpose.
    First you will need to set a rule about which documents are "their documents". Are documents they own, documents they have access to, documents in  specific folders? This will decide "whom to notify".
    Then you must decide on the event that will trigger the notification. I'm not sure if there is an event on adding/modifying a comment but there are events on document change etc. so you will have to capture that event and send a notification (e.g. email message) to the person(s) you need to notify. This is "when to notify"
    Finally you will need a notification mechanism. Perhaps an email server. This is "the how".
    If you do not have CPE-ICN development skills, there are not much you can do

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    Christos Chorattides
    Technology Director
    Datatech
    Nicosia
    22444644
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    Original Message


  • 5.  RE: Comment notification

    Posted Tue May 26, 2020 03:55 AM
    Thanks Mr. Christos for provided detailed reply. you are right, I am not a good developer and will be difficult for me to do that. In fact I need to notify a group that someone has commented on document(s). I got a table where all comments are saved. Now the only problem remaining to get comment document title name instead of ID. Can you help me in this context ?

    regards

    asad

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    Anil Kumar
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    Original Message