Robotic Process Automation (RPA)

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  • 1.  RPA Trial - Out of licences error

    Posted Mon September 26, 2022 09:36 AM
    Hello,

    I signed up for the RPA trail edition and as part of the initial walkthrough i was taken to the remote desktop web client, where I an unable to launch the IBM RPA studio application due the below error.

    "You're out of licenses. Please visit 'https://localhost:8099/web/en-US/license' for more information" after which it takes me to a webpage that says could not connect due to ERR_CONNECTION_REFUSED

    Kindly assist me in resolving this issue.

    Screenshots have been attached for reference. 

    Best,


    ------------------------------
    Dr Justin Raj
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  • 2.  RE: RPA Trial - Out of licences error

    User Group Leader
    Posted Mon September 26, 2022 03:15 PM

    Hello Dr. Justin Raj, 

    I have asked a few folks to look into this for you and hoping that they are able to provide you with an answer/solution soon. 

    In the meantime, I found the following documentation that could be helpful - here is the link to it. Hope it helps

    Will get back to you as soon as I can if I find a solution! 


    Gabriel.



    ------------------------------
    Gabriel Marte Blanco
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    Original Message


  • 3.  RE: RPA Trial - Out of licences error

    Posted Tue September 27, 2022 02:40 AM
    That one can be hectic :)
    You might also wanna check that page if not done yet :) https://www.ibm.com/docs/en/rpa/21.0?topic=client-prerequisites-install

    ------------------------------
    xavier nicolas
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    Original Message


  • 4.  RE: RPA Trial - Out of licences error

    Posted Tue September 27, 2022 09:57 AM
    Hi, Dr. Justin Raj.
    I have the same issue. My trial version just started yesterday. I would like to follow your post to notice if there is some workaround.

    Thank you.

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    Azis Sugianto Suparman
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    Original Message


  • 5.  RE: RPA Trial - Out of licences error

    Posted Wed September 28, 2022 10:06 AM
    Also have the same Problem. started the trial version 2 days ago.

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    Sue Su
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    Original Message


  • 6.  RE: RPA Trial - Out of licences error

    Posted Thu September 29, 2022 09:12 AM
    Hi Sue Su,

    The VM where your user was into, faced an issue, and that has caused your bad experience. It was already solved.

    We apologize for that.

    Thank you.

    ------------------------------
    Alisson Lima
    ------------------------------

    Original Message


  • 7.  RE: RPA Trial - Out of licences error

    Posted Thu September 29, 2022 09:12 AM
    Hi Azis,

    The VM where your user was into, faced an issue, and that has caused your bad experience. It was already solved.

    We apologize for that.

    Thank you.

    ------------------------------
    Alisson Lima
    ------------------------------

    Original Message


  • 8.  RE: RPA Trial - Out of licences error

    Posted Thu September 29, 2022 09:12 AM
    Hi Dr Justin Raj,

    The VM where your user was into, faced an issue, and that has caused your bad experience. It was already solved.

    We apologize for that.

    Thank you.

    ------------------------------
    Alisson Lima
    ------------------------------

    Original Message