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Configuring different sources for documents other than PDF (multi acquisition channel)

  • 1.  Configuring different sources for documents other than PDF (multi acquisition channel)

    Posted Thu September 09, 2021 01:16 AM
    Hi,

    The Demo ADP env (ROKS on IBM Cloud) has only pdfs as source, how we can configure other sources like scanner, fax, email, mobile etc.? Is there any way to configure source as Scanner/Email directly in Business Automation Studio when designing the solution or will there be some external configuration like IBM Content Collector?

    -Ajinkya

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    Ajinkya Panse
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  • 2.  RE: Configuring different sources for documents other than PDF (multi acquisition channel)

    Posted Thu September 09, 2021 04:03 PM
    ADP itself only accepts files as an input source.  However, it can be paired with other IBM products, such as Datacap for that purpose.  Datacap can handle all the inputs you mentioned and has an export to ADP that will submit all the images as a batch to be processed by the runtime.  I'm sure there are other products that might handle this task, so inviting others to chime in with their solutions.

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    RICHARD WILSON
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  • 3.  RE: Configuring different sources for documents other than PDF (multi acquisition channel)

    Posted Wed September 15, 2021 03:27 AM
    Thank you Richard for your response. May I know how can I get information on other products that will handle this task of having different source? Could IBM Content Collector be used for this?

    Would request other community members to help me out here.

    -Ajinkya

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    Ajinkya Panse
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  • 4.  RE: Configuring different sources for documents other than PDF (multi acquisition channel)

    Posted Wed September 15, 2021 02:01 PM

    If other technical support personnel have information on other products that manage document ingestion from other sources, feel free to chime in here. 

    Because of the many products handled by IBM, the best general source is to talk to whomever your IBM Account team contacts are.  They have a broad knowledge across many products and would be better suited to discuss your specific situation with you and provide recommendations on the best solution.



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    RICHARD WILSON
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