Hello Guys,
of course it could be a lot of things and tuning recommended by Matt is definitely recommended.
On the other hand if the problem is just in logon to ICN (behavior described by Helmut) I recommend to focus on investigation in direction to connection to LDAP.
There are different timeout settings in communication with LDAP especially if CPE is connected to complex enterprise organization structure.
I had similar problems which was solved by adjusting timeouts in Active Directory LDAP interface and WebSphere Application Server.
BR
Pavel
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Pavel Silny
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Original Message:
Sent: Wed November 11, 2020 04:07 PM
From: Helmut Sproll
Subject: FileNet 5.5.4 prefomance improvement
Hello Ranjit,
We are on 5.2.1 and had serious problems with ICN's performance ... login took up to 45 seconds. Changeing a setting within the ICN desktop configuration brought an enormous performance boost:
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Helmut Sproll
Original Message:
Sent: Tue October 27, 2020 06:16 AM
From: Ranjit Kumar Gadde
Subject: FileNet 5.5.4 prefomance improvement
Hi,
We recently upgraded our environment to FileNet 5.5.4 from FileNet 5.2.1, In 5.5.4 we are observing slowness and taking around 1 min to load acce and workflows etc.. even we did a tune up WAS and Databases still we don't see much improvement.
We are looking for support here. Please suggest any other ways to improve FileNet and ICN performance.
Regards,
Ranjit
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Ranjit Kumar G
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