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Datacap registers Service Restart entry on Windows Scheduler on installation. Defect?

  • 1.  Datacap registers Service Restart entry on Windows Scheduler on installation. Defect?

    Posted Thu July 02, 2020 10:51 PM
    Hi,
    I installed Datacap 9.1.7 (no IFIX) at the client's site. Their system has a strong monitoring framework.
    I got a call from the client that Datacap had its restart operation registered on Windows Scheduer without their approval.
    I confirmed internally that this was so. (See pic.)
    Is this a defect? Or a new feature? I could not find any description about it on Internet.
    Not only a client may have a tight monitoring framework that sends emails to people in the middle of the night,
    but Datacap operations may still be running at 2 in the morning.
    I think this is a very inconsiderate feature. Does anyone know if this is a defect or a feature?
    Why is it doing this without the user's permission?



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    dsakai
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  • 2.  RE: Datacap registers Service Restart entry on Windows Scheduler on installation. Defect?

    Posted Fri February 26, 2021 03:25 PM

    I agree with you, this should be documented.  Here is the process restart batch file called, which shows a force kill if the process doesn't respond.

    C:\Datacap\support\WindowsService\DatacapWindowsServiceStopStart.bat




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    Kendall Conner
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  • 3.  RE: Datacap registers Service Restart entry on Windows Scheduler on installation. Defect?

    Posted Sun February 28, 2021 11:02 PM
    Thanks for this information.
    I will check this bat file when I work with 9.1.7 the next time.
    Datacap sometimes changes small, but non-negligible specifications or add new features without warning or any documentation.
    So I always hate to upgrade its version.

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    dsakai
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