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Best way to automatically display FileNet Item ID when a document has been added

  • 1.  Best way to automatically display FileNet Item ID when a document has been added

    Posted Tue July 27, 2021 02:00 AM
    Hi,
    We have a customer who has implemented a non-IBM case management system but stores case-related documents in FileNet.

    Currently, the users add a document to FileNet via ICN and then carry out a search in order to get the Item ID. They then copy this to their clipboard and paste it into the case which is currently being worked on. 

    The requirement is that the FileNet Item ID be made available to copy/paste without the user having to search, each time a document is added.

    I was thinking that perhaps a pop-up dialog which appeared after adding a document, containing the Item ID with a button to copy it to the clipboard would work, but what's the best way of implementing that? Perhaps there are better suggestions?

    Many thanks!

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    Shaun McDowall
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  • 2.  RE: Best way to automatically display FileNet Item ID when a document has been added

    Posted Wed July 28, 2021 11:52 AM
    Shaun
    You should be able to launch a CE event on create that you can then use to provide the user with requested information. More information on CE events is available here: https://www.ibm.com/docs/en/filenet-p8-platform/5.5.x?topic=subscriptions-events

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    RUTH Hildebrand-Lund
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