Robotic Process Automation (RPA)

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  • 1.  Error:[9102] No Remaining Activations

    IBM Champion
    Posted Mon June 28, 2021 09:21 AM
    On each system restart IBM RPA Studio asking "You're out of licenses...". I had activated the license few times in the same system on each system restart. Now I am getting "Error:[9102] No Remaining Activations".
    Please help to solve the issue.

    OS Name: Microsoft Windows 10 Home Single Language

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    Somnath Ghosh
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  • 2.  RE: Error:[9102] No Remaining Activations

    IBM TechXchange Speaker
    Posted Mon June 28, 2021 12:01 PM
    Hi Somnath,
    We forwarded this to our provisioning team this weekend so they can investigate. We will keep you updated. 

    Thanks!

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    Stephanie Wilkerson
    IBM
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    Original Message


  • 3.  RE: Error:[9102] No Remaining Activations

    IBM TechXchange Speaker
    Posted Mon June 28, 2021 12:43 PM
    This has been fixed - thanks!

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    Stephanie Wilkerson
    IBM
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    Original Message


  • 4.  RE: Error:[9102] No Remaining Activations

    IBM Champion
    Posted Mon June 28, 2021 02:18 PM
    Thank you.
    I am able to access the IBM RPA Studio now.

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    Somnath Ghosh
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    Original Message


  • 5.  RE: Error:[9102] No Remaining Activations

    Posted Mon December 27, 2021 07:52 AM
    May I ask, what was the solution for this fix?

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    Patrick Nagtzaam
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    Original Message


  • 6.  RE: Error:[9102] No Remaining Activations

    IBM TechXchange Speaker
    Posted Fri December 31, 2021 10:12 AM
    Hi Patrick! 
    There is a new list of troubleshooting items here for this message that was added to the documentation:
    https://www.ibm.com/docs/en/rpa/20.12?topic=troubleshooting-saas-edition-installation

    The message can sometimes mean that the bot launcher did not start in as a service and there are steps to correct this in the doc above. 

    In this particular case, we had to contact the IBM team that provisions the licenses. 

    Thanks!

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    Stephanie Wilkerson
    IBM
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    Original Message