Robotic Process Automation (RPA)

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  • 1.  Send/Paste Clipboard doesn't seem to work on runtime agent

    IBM Champion
    Posted Tue May 11, 2021 10:47 AM
    Hi

    I am using the Send to Clipboard en Paste from Clipboard to interact with a rich text editor in a browser. The script is working fine in IBM RPA Studio but when I schedule this script to run on a runtime machine, it doesn't Send To or Paste From Clipboard. I am not getting an error but obviously the result of the script is not what I am expecting.
    According to the Job Details in the Web Client, there are some warnings but I cannot relate these to this behaviour:
    5/11/21 4:19 PM Error starting 'tscon.exe' process
    5/11/21 4:20 PM Driver will not be loaded.
    5/11/21 4:20 PM [JavaDriver] is not installed, so JavaDriver will not run
    5/11/21 4:20 PM [SAPDriver] is not installed, so SAPDriver will not run

    Any ideas how to troubleshoot this?

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    nordine vandezande
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  • 2.  RE: Send/Paste Clipboard doesn't seem to work on runtime agent

    IBM TechXchange Speaker
    Posted Thu May 20, 2021 09:47 AM
    Nordine,
    I'll forward this to an RPA Expert I know who might be able to answer. Sorry, if we missed it when you first posted.
    David

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    DAVID Jenness
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  • 3.  RE: Send/Paste Clipboard doesn't seem to work on runtime agent

    IBM Champion
    Posted Thu May 20, 2021 10:44 AM
    Hi David

    thanks for picking this up. At the moment, I am running the bot manually through the Studio since I am not able to run it successfully on the runtime.
    So I am looking forward to a solution for this.

    Nordine

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    nordine vandezande
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  • 4.  RE: Send/Paste Clipboard doesn't seem to work on runtime agent

    Posted Thu July 01, 2021 03:30 PM
    These commands only work in an interactive windows session.
    Questions:
    If somehow the bot is running under the Windows Local System User, then this session is not an interactive session, thus those commands will not work.
    To make sure an interactive session is used, enable "unlock machine" and assign a credential to the computer.

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    Joba Diniz
    Product Manager
    IBM
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  • 5.  RE: Send/Paste Clipboard doesn't seem to work on runtime agent

    IBM Champion
    Posted Fri July 02, 2021 03:11 AM
    Hi Joba

    the bot is  running with the 'unlock machine' parameter and a credential is configured.

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    nordine vandezande
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