Robotic Process Automation (RPA)

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  • 1.  ERROR Smtp Email Service

    IBM Champion
    Posted Mon June 14, 2021 06:17 AM
    Dear,

    After completing the installation of IBM RPA server (on-premises), I do not receive the user confirmation email from the tenant when creating a new user .
    When I open the logs, I find this error, although I am sure that the mail configuration in the installation are correct



    Log Message :-

    ERROR SmtpEmailService - Error sending email
    System.Net.Mail.SmtpException: Failure sending mail. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
    at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
    at System.Net.Mail.SmtpTransport.EndGetConnection(IAsyncResult result)
    at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)
    --- End of inner exception stack trace ---
    2021-06-13 19:45:56,456 [219] ERROR AutomationEmail - Error sending role grant email
    System.Net.Mail.SmtpException: Failure sending mail. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
    at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
    at System.Net.Mail.SmtpTransport.EndGetConnection(IAsyncResult result)
    at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)
    --- End of inner exception stack trace ---

    ------------------------------
    [Islam] [Fathy]
    [RPA Consultant]
    [ValleySoft]
    [+201093854466]
    Islam
    ------------------------------


  • 2.  RE: ERROR Smtp Email Service

    Posted Mon June 14, 2021 06:30 AM
    Hello Islam,

    yes, this is quite a common topic and normally comes down to email configuration. Could you share what you're trying to use? Please note that currently we support ONLY secured SMTP ports. To use unsecured one, you can make use of Windows SMTP relay.

    ------------------------------
    Jukka Juselius
    Senior Solution Architect - IBM EMEA
    IBM RPA Program Lead for EMEA
    IBM Technology - Business Automation
    ------------------------------

    Original Message


  • 3.  RE: ERROR Smtp Email Service

    IBM Champion
    Posted Mon June 14, 2021 07:00 AM
    Hello Jukka

    This is the form of the email that I must get when creating a new user in the tenant.
    when I create a new user, I don't get this email.

    SMTP ports:25


    ------------------------------
    [Islam] [Fathy]
    [RPA Consultant]
    [ValleySoft]
    [+201093854466]
    Islam
    ------------------------------

    Original Message


  • 4.  RE: ERROR Smtp Email Service

    IBM Champion
    Posted Tue June 29, 2021 01:37 AM
    Hello Jukka,

    We made windows SMTP relay and I have the same problem.

    ------------------------------
    [Islam] [Fathy]
    [RPA Consultant]
    [ValleySoft]
    [+201093854466]
    Islam
    ------------------------------

    Original Message


  • 5.  RE: ERROR Smtp Email Service

    IBM Champion
    Posted Wed June 30, 2021 11:22 AM
    Hello Jukka

    These are the steps for IIS SMTP Relay Server that we have implemented and still the same problem.
    https://adamtheautomator.com/iis-smtp-relay/


    ERROR SmtpEmailService - Error sending email
    System.Net.Mail.SmtpException: Failure sending mail. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
    at System.Net.Mail.SmtpConnection.ConnectAndHandshakeAsyncResult.End(IAsyncResult result)
    at System.Net.Mail.SmtpTransport.EndGetConnection(IAsyncResult result)
    at System.Net.Mail.SmtpClient.ConnectCallback(IAsyncResult result)
    --- End of inner exception stack trace ---

    I want to know what certification is required here to solve this issue?

    ------------------------------
    [Islam] [Fathy]
    [RPA Consultant]
    [ValleySoft]
    [+201093854466]
    Islam
    ------------------------------

    Original Message