Robotic Process Automation (RPA)

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  • 1.  Citrix

    Posted Tue June 01, 2021 12:23 PM
    Hi everyone,

    Need to know if WDG supports Citrix or not?
    if yes, kindly I need the guid that explain how WDG works with citrix. I want to automate a proccess it's app works with citrix.

    Thanks in advance

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    Arwa Aly
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  • 2.  RE: Citrix

    Posted Wed June 30, 2021 06:55 AM
    Hi Arwa,

    Currently for WDG bot command cannot work directly with Citrix as well as other remote desktop as it cannot identify the control of elements in Citrix/RDP.
    A work around is to use vision driver/snipping tool to automate (https://www.ibm.com/docs/en/rpa/20.12?topic=recorder-overview). This way the bot basically use vision/image to maneuver rather than the menu control of applications however.

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    Cheers,
    JENNY KHUC
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    Original Message


  • 3.  RE: Citrix

    Posted Sun July 04, 2021 09:52 AM
    Hi Jenny,
    Appreciate your response, I was looking for a direct solution however, I'll try that one.
    Thank you

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    Arwa Aly
    Software Engineer
    First Gulf Solutions
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    Original Message