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Upgrade Case Manager 5.2.1 to BAW 20.x

  • 1.  Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Sat August 07, 2021 03:57 AM
    Hi Everyone,

    Hope you all are doing well. I have a question, did anyone try to upgrade the IBM Case Manager (ICM) 5.2.1 to BAW 20.x, and how long does it take? because I heard as well that the BAW has a different DB structure than ICM.

    Thank you.

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    Davin Ardian
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  • 2.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Wed February 16, 2022 09:12 AM
    Hello Ardian,

    Have you been able to progress on the subject I am interested to know if you have been able to do it or not yet.

    Thank you

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    El Mehdi ES-SAFI
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    Original Message


  • 3.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Thu February 17, 2022 03:54 PM
    I am in the same boat. Have to upgrade from Case Manager 5.3.3 and wondering what the lift is.

    We have a lot of custom widgets and FileNet PE tasks in our case solution.

    Can we do an in-place upgrade? What gotchas should we be watching out for? Are there any best practices or experiences to share with user community.


  • 4.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Fri February 18, 2022 04:20 AM
    Yes, in place upgrade is possible and many customers have already gone through that path.
    Your ICN & FileNet remains where it is, your ICM apps ( CaseManager, CaseClient, CaseBuilder) moves to the new BAW machine. Your custom widget ear portions get deployed in BAW machine by config tool.. If you are using a version prior to 21.0.3  you might have make changes in bootstrap file of your custom plugins ( in case those are referring to widgets residing in BAW machine--which was earlier in same profile as ICN).. All of this is documented in the IBM Knowledge Center

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    VISHNU K V
    Developer, IBM Case Manager/IBM Business Automation Workflow
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    Original Message


  • 5.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Fri February 18, 2022 09:55 AM
    There is a published procedure for upgrading Case Manager from 5.3.3 to BAW 20.
    https://www.ibm.com/docs/en/baw/20.x?topic=v2103-traditional-installing-configuring-migrating-business-automation-workflow

    ICM 5.2.1 is not supported as a starting point. But you can effectively upgrade instantly to 5.3.3 by installing the ICM 5.3.3. software and running the ICM 5.3.3 configuration tool and executing the "Configure Case Management Object Stores" task. This will upgrade the schemas and install various 5.3.3 CPE addons.

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    Steve Lonmo
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    Original Message


  • 6.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Mon February 21, 2022 07:01 PM
    We are also analyzing need to move to BAW from ICM 5.3.3 at one customer. Do we really need to do this when we are not interested using any IBM BPM features?

    -Nitin

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    Nitin Upasani
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    Original Message


  • 7.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Tue February 22, 2022 09:59 AM
    Hello Nitin, 
    ICM 5.3.3 has an end of support date of 9/30/2023, see https://www.ibm.com/support/pages/node/1176034. There will be no additional Case Manager releases. If you want to stay on a supported environment, then IBM BAW is the platform that you need to move to. Note that there have been almost 10 releases of BAW and each has Case Manager updates so BAW is also the way to get additional Case Manager capability, even though you might not be using the BPM features.

    Stuart Jones

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    Stuart Jones
    Hybrid Cloud Architect
    IBM
    Chicago IL
    6303904436
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    Original Message


  • 8.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Tue February 22, 2022 10:42 AM
    Hello Stuart,

    Can you please list me few additional Case Manager capabilities which are available with BAW and not with ICM 5.3.3 IF009, as I haven't came across any. Thanks !

    -Nitin

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    Nitin Upasani
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    Original Message


  • 9.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Tue February 22, 2022 04:43 PM
    Hello Nitin,
    If you go here: https://www.ibm.com/docs/en/baw/20.x?topic=information-whats-new you will find details of all of the 9 BAW releases. I won't try to rank the changes as they're all completely dependent on your focus and what you need. Sometimes the smallest additional of, say, 1 parameter to a API call is exactly what someone needs and justifies migration to a new release. Other times, it is big stuff like support for container based deployment. 

    Stuart Jones

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    Stuart Jones
    Hybrid Cloud Architect
    IBM
    Chicago IL
    6303904436
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    Original Message


  • 10.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Tue February 22, 2022 04:56 PM
    Hello Stuart,

    Thanks for link. I have already reviewed all those links and never found any new Case Manager capabilities that are not available on on-premise ICM 5.3.3 and are just available with Case included in BAW. So if we stay with on-premise ICM 5.3.3 I need to know what we are really missing by not going to BAW (again we don't like IBM BPM ... over kills .. and we have to spend a lot of effort to migrate our custom work .. with our own cost).

    On second note, containers, we don't want to go there. One of my major client is total Windows shop and ICP4BA won't work there.

    Send me invite and happy to discuss further as so far I don't see a real reason to move to BAW when we are not interested in leveraging any IBM BPM capabilities.

    -Nitin
    nupasani@yrssolutions.com
    (518) 763-2255

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    Nitin Upasani
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    Original Message


  • 11.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Tue February 22, 2022 10:50 AM
    From what I have read, this is the only possible path forward for ICM 5.3.3 customers.


  • 12.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Wed February 23, 2022 10:30 AM
    Hi all.

    BAW is (was, since it came out in 2018) ICM v.next as well as BPM v.next. It got a new name because it combined to two former separate offerings.

    Solutions built using either former offering continue to work as before in BAW because BAW included all the code from both offerings as its starting point. BAW supports both case and process style workflow patterns (and everything in between).

    "Case Manager" was a product name and as such, will not used going forward.

    All new features, enhancement requests, bug and security fixes now go into the BAW code line and as Stuart mentioned above, the ICM code line is going out of support soon. We have several customers who have updated to the BAW code line and continued to edit and deploy their case solutions as before without promoting them to the updated BAW project format that allows use of some of the new integrations such as case activities backed by the BAW process engine and case pages built using BAW's client-side human services framework which provides more flexibility, customization, and use of more common web development stills when creating your case UIs.

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    DAVE PERMAN
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    Original Message


  • 13.  RE: Upgrade Case Manager 5.2.1 to BAW 20.x

    Posted Mon July 18, 2022 02:07 PM
    Hi Dave, Currently we have WAS Cell that hosts Case Manager, Content Navigator, CPE FileNet on (on their own WAS nodes respectively and Clustered). I am wondering that now we need a separate BAW Cell for Just Case Manage component and Migrate? or
    Can we upgrade on existing nodes and will have exit the existing WAS Cell and form a NEW BPM Cell.? or
    If we migrate to BAW is there way it can still part of the same WAS cell?

    Thanks for all your help on this thread.

    Thanks,
    Siva Mandava.

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    Siva Mandava
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    Original Message