BPM, Workflow, and Case

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  • 1.  How to define an toolkit process with dynamic teams

    Posted Mon September 13, 2021 11:32 AM
    Hi,

    we want to define generic processes in toolkit where 'real' teams are not defined.
    The 'real' teams are defined by the parent process (which calls the toolkit processes).

    Is it possible to do that ? When we give a team's name which is not defined in toolkit, there's an error message saying that the team is not found.

    Thanks for help

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    Yannick Martin
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  • 2.  RE: How to define an toolkit process with dynamic teams

    Posted Mon September 13, 2021 10:41 PM
    Hi Yannick,

    You could create generic teams where there is dynamic logic in the team retrieval service.

    To do this,

    1. Create a team called "Assignee"
    2. In the Team, put all users
    3. In the activity that's using the team "Assignee", use a team retrieval service where the input is  a list of users you want or values within the parent process to pass in.
    4. Call the activity


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    ZACHARY SILVERSTEIN
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  • 3.  RE: How to define an toolkit process with dynamic teams

    Posted Tue September 14, 2021 07:23 AM
    Hi Zachary,

    thanks for your answer.

    We want to create a toolkit with all core businnes process functionalities (SAP, signature, Validation, Information requests), with a JSON describing the process type to start with parameters.

    In our context, the parent process which calls the toolkit linked process is a process with case features (the parent process is associated with a case activity).
    So the case roles are well propagated into case activity processes and the tasks appear well assigned into case client role baskets.

    Using the toolkit team retrieval service, the tasks are not wel assigned into case client role basket.

    Best regards

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    Yannick Martin
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