BPM, Workflow, and Case

  • 1.  How to open BPM Task View created programmatically from case manager

    IBM Select
    Posted Mon July 26, 2021 07:27 AM
    Greetings

    I have created a BPM Task in BAW Case Solution and in the Work Details Page I am starting the discretionary task using the code described in the below link upon the click of button

    How do I programmatically start a discretionary task from a toolbar button?

    This task has Coach View associated with it. The task is getting created but I would like to open the new created task(coach view of task) as soon as it is created.

    Please suggest how this can be done

    Thanks

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    Lakshya Agarwal
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  • 2.  RE: How to open BPM Task View created programmatically from case manager

    Posted Tue July 27, 2021 10:07 AM
    Hi Lakshya,

    did you configure the "Launch UI" client side human service (CSHS) for your discretionary task?
    If  so, this UI should immediately open when you add the discretionary task to your case.
    For testing purposes, you can also use the standard menu option (add task) and try to add your discretionary task this way. In case it has no launch UI configured, the task will  start and advance to  the first workflow activity (which will then be accessible from the inbasket). In case you have a launch UI configured, this UI will open when you add the task to your case and you can for example add information there. This will also work when you add the new task via the JS API, as described in the link you posted.

    Hope this helps....

    Best regards,
    Michael



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    Michael Kirchner
    Leading Technical Specialist - Digital Business Automation
    IBM Technology
    Germany
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  • 3.  RE: How to open BPM Task View created programmatically from case manager

    IBM Select
    Posted Thu July 29, 2021 02:11 AM
    Thanks Michael, I configured the Launch UI now and it worked as expected.


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    Lakshya Agarwal
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  • 4.  RE: How to open BPM Task View created programmatically from case manager

    IBM Select
    Posted Tue October 19, 2021 09:08 AM

    @Michael Kirchner Is it possible to change the name of OOTB "Launch UI" to something which is more meaningful for the users ?​



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    Lakshya Agarwal
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