Are you tired of seeing frustrated customers and unmotivated employees in your organization? Do you want to improve your customer experience without overburdening your employees? Then join the upcoming fireside chat of the Institute of RPA & AI (IRPA AI) and IBM on "Salvage Your Customer and Employee Experiences: Intelligent Task Automation to the Rescue."
Our panel of RPA, intelligent automation and process mining experts will walk us through the challenges and opportunities of delivering a best-in-class customer experience while recruiting and keeping talent motivated.
The discussion will be based on real world perspectives, helping enterprises exploit the benefits of AI-powered automation to orchestrate experiences with a more holistic approach to Digital Transformation to offer immediate relief from major challenges, including:
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Top customer facing use cases
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How digital transformation can help organizations do more with fewer resources while still delivering a best-in-class customer experience
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Why AI-powered automation, particularly intelligent task automation and process mining, can help pinpoint exact tasks causing frustration for both employees and customers, leading to increased efficiency, saved time and enhanced customer trust
Our speakers include Michael Hinds, Senior Business Automation Leader for Process Mining at IBM, Richard Théodore, Senior Business Automation Leader for RPA at IBM, and Oded Karev, CX Expert & Senior Advisor at IRPA AI. Don't miss this opportunity to learn how to orchestrate experiences with a more holistic approach and more AI capabilities than ever to offer immediate relief from major challenges.
How do we deliver a best-in-class customer experience despite the constraints? Join this fireside chat to find out why the future is bright with AI-powered automation!
Date: March 22
Time: 11 AM ET | 8 AM PT | 4 PM CET
Register now: https://register.gotowebinar.com/register/7860542097345518424
Looking forward to seeing you there!